A brand strategy can take what people know and believe about your business to new levels. Active brand management takes a valuable asset that may now be largely underused, and turns it into a powerful [...]
With the recent spate of community bank purchases by credit unions — more than a half-dozen so far in 2018 — a possible new trend is emerging that offers additional ways to capture market share and expand [...]
Whether you are conducting a strategic planning session, developing your marketing plan or creating your brand, knowing your competitors is a key to success. As Sun Tzu said in The Art of War, “If you [...]
I don't write many checks anymore as I do most of my bill paying online. However, there are many folks and businesses still paying bills by sending checks through the United States Postal Service. Nearly [...]
The House Financial Services Committee is scheduled to mark up CUNA-backed draft legislation Thursday that would make several updates to Bank Secrecy Act/Anti-Money Laundering (BSA/AML) requirements. CUNA supports efforts to track money laundering [...]
NAFCU Vice President of Legislative Affairs Brad Thaler urged leaders of the House Appropriations Committee on Tuesday to support a provision in the Financial Services and General Government appropriation's bill that would provide for a [...]
The saying “more money, more problems” isn’t exactly true. Research supports the idea that the correlation between money and happiness has more to do with how you spend it. Financial experts say being able [...]
Connection and innovation are incredibly important in every aspect of credit union operations, from member experience to technology. This September, CUNA Technology Council Conference and CUNA Operations & Member Experience Council Conference will be co-located [...]
Cybercrime incidents are at an all-time high. According to Accenture, last year the average U.S. business dealt with over 130 instances of successful data breaches. This is an alarmingly high number that will only [...]
Today, there is an overabundance of technology products in the financial services market. If consumers find their credit union’s offerings to be inadequate or if they are unhappy, they can easily switch to a [...]
Are you at a stage in your career where you feel that things are just not progressing the way you’d like them to? Well it’s your journey and it’s time for you [...]
Many people have an inner voice that prevents them from speaking freely. Shut down that voice, advises Dr. Michael Hudson, a professional speaker with experience in the credit union industry. “Your story is powerful,” Hudson [...]
When it comes to turning around the fortunes of a struggling credit union, if the CEO is not paying close attention to the organization’s culture, all the strategies and tactics in the world won’[...]
In the past few years, big banks have made it increasingly difficult for Americans to keep a basic free checking account. Consider the following: Institutions like Bank of America announced more requirements to waive their [...]
Regulations around open banking, like PSD2, will soon prove to be a boon for technology giants like Google, Amazon, Facebook, Apple and other tech giants – providing wider access to customers’ financial data (currently held by [...]
