Doing business with your Credit Union Members cannot just be about transactions, deposits, accounts, loans, and credit cards. With so many different financial institutions competing for the public’s business, your members are bombarded with [...]
Engagement drives results. That makes sense, doesn’t it? When your team is more engaged, you get better results. But it turns out the reverse is just as true, if not more so. Results drive [...]
There’s something exciting and rewarding about growing and picking fresh produce from your own garden. According to the U.S. Department of Agriculture, Americans spend on average about 11% of their overall income on [...]
The Economic Growth Act signed by President Trump on May 24, 2018, provided credit unions with some regulatory relief. The National Credit Union Administration followed this up by removing certain loans from the definition of [...]
The word “checking” is “going the way of the word “slide rule,” according to a new analysis that offers a number of “startling” insights into how the checking account market is changing in the U.[...]
For a decade, credit unions have been fighting back against the onslaught of burdensome regulations that came in the wake of the 2008 financial crisis. In these past 10 years, we’ve seen unprecedented consolidation [...]
Regardless of your preferred leadership style, there is one attribute that, if lacking, will restrict your growth and keep you from your full potential. This trait is authenticity. "Congruence between values and actions is one [...]
Artificial intelligence and machine learning are already having a big impact on financial services. Chatbots are taking over online customer service, robo-advisors are automating asset management, and fintech companies are investing significantly in AI-powered solutions. [...]
Recently, we blogged about the topic of federal preemption and a recent Ninth Circuit appellate case raising questions about state laws that require payment of interest on mortgage escrow accounts. That blog post also mentioned [...]
Analytics has been a major topic for some time among credit union strategists and is only growing in importance. Meanwhile, using analytics ethically has come to the fore globally, with the May 25 go-live date [...]
![How to realize the true value of your CRM [Part One]](https://www.cuinsight.com/wp-content/uploads/2017/09/bigstock-Customer-Relationship-Manageme-101997875-e1454689576368-226x163.jpg)
By now, most of us have heard about the potential that data has to change the world. The amount of data being stored is growing exponentially, and we’ve seen some amazing applications of this, [...]
The National Credit Union Foundation is accepting nominations for the individuals and organizations who will be recognized as 2019 Herb Wegner Memorial Award honorees. Winners will be honored at the Foundation’s annual awards dinner [...]
NAFCU President and CEO Dan Berger shared a list of recommended regulatory actions with CFPB Acting Director Mick Mulvaney in a hand-delivered letter Thursday that should be pursued in light of the recent enactment of [...]
If you only travel a few times a year, it might take some time to consider yourself a travelling expert. I am by no means an expert on travelling, but I have put a lot [...]
Looking for new ways to distribute your credit union’s information to members? Your credit union has a tremendous knowledge base to share with members, from mortgage information and auto loans, to great financial services. [...]
