Everyone already knows what our generation wants: the perfect Instagram photo, life hacks from viral videos, new Spotify playlists, the latest iPhone, and avocado toast. Aside from these things, we aren’t interested…right? Millennials, [...]
President Donald Trump will nominate former Rodney Hood to serve on the NCUA board in the seat currently held by board member Rick Metsger. The appointment of Hood, who previously served as vice chair of [...]
Credit union professionals from across the country are gathering today in Seattle to kick off NAFCU's 51st Annual Conference and Solutions Expo – the industry's premier strategic planning event for credit union executives and board members. [...]
Each credit union has its own approach to strategic planning. Yet despite differences in methods and outcomes, focus proves to be one of the most important drivers of a credit union’s strategic success. And [...]
New competition in the marketplace, heightened member expectations and a changing regulatory environment are all compelling needs for business transformation for financial services companies. As part of that transformation, Forrester predicts that “companies will spend [...]
As June wears on, it means the first half of 2018 is coming to a close. Yes, it seems like just yesterday we were toasting to the new year and everything we wanted to accomplish…[...]
When Bill Gates first met Warren Buffett, so the story goes, Gates’ father, who was the dinner host, asked everyone around the table to identify what they believed was the single, most important factor in [...]
It’s time to stop thinking of an emergency fund as a luxury. Unexpected expenses pop up all the time. They’re the rule, not the exception. What’s rare is to never get sick, [...]
Between 2000 and 2010, banking technophiles implored the industry to shutter all their branches in favor of remote delivery. What logical person could continue old school operations in the face of perfect technology? Like most [...]
Diana Dykstra hates things that don’t work as well as they could. And she’s made a career out of making them work better in credit unions. “When I run into stupid stuff, I [...]
Vantage West Credit Union is using a rapper in its advertising and employing a unique website to promote doing business locally. The approach, the $1.9-billion CU says, is driving record traffic to its website, [...]
The question of whether to breed fear or courage in your employees seems to have an obvious answer—courage. But the way some companies approach workforce management, you would think they mostly wanted fearful employees. [...]
It happened on a Friday afternoon. While working at my desk, I saw a notification on my phone that my mother had added to her Facebook story. When I told the rest of Team YMC [...]
Carroll v. ROANOKE VALLEY COMMUNITY CREDIT UNION is the latest victory for credit unions arguing that the individuals seeking to bring claims against credit unions because their websites violate the ADA lack standing to bring [...]
Credit Unions are offering a service instead of a tangible product so it can be challenging to think of new and creative promotions. Marketing for credit unions in 2018 requires a different approach than that [...]
