One long-time Credit Union client in the Phoenix, Arizona (AERO Federal Credit Union) recently conducted a focus group with current millennial members. According to Angie Avers, the VP of Marketing for AERO, the goal of [...]
With treasury rates rising recently, credit union managers are feeling pressure to raise rates on their deposits. After a ten year hiatus, credit unions are again face-to-face with an age-old dilemma: When should a credit [...]
“Hold that thought for just a moment.” “Let me grab this call.” “Now, where were we?” How often have you uttered these phrases in conversations that were interrupted by a phone call, text message, or [...]
Being the new boss isn't always easy, especially if you've been promoted. You may now be in charge of your former peers, so it's important to be strong and show that you're deserving of your [...]
Auto buying and lending was one of the last frontiers for fintech, and now they’re storming that hurdle, too. Carvana, Uber, Fair (which offers cars-as-a-service), and others have changed the way consumers think about [...]
While CUNA scored a major victory with the passage of S.2155 earlier this year, the board is prepared to keep moving forward and improving the credit union movement. “If you had the impression that [...]
Kentucky regulators liquidated the Louisville Metro Police Officers Credit Union Friday after it had burned through $5.4 million in losses in its last two reported quarters as state and federal agents investigated allegations of [...]
The Amazon Effect is a term commonly and increasingly used to describe the effect that the entire digital marketplace has had on traditional forms of commerce. The Amazon Effect has also changed the buying habits [...]
I just announced at America's Credit Union Conference that over the next three years we intend to raise $100 million to fund and sustain a modern, research-driven national credit union awareness program that will begin [...]
A positive attitude has proven to have both productivity and health benefits. However, even with these benefits, glass-half-full thinking isn't always easy. When we are confronted by threats and negativity on an ongoing basis, our [...]
I’m going to say something that’s a little controversial. When it comes to capturing the millennial market as new account holders, perhaps financial institutions are doing it wrong. And perhaps we’ve been [...]
America’s Credit Union Conference kicks off Wednesday in Boston with thousands of attendees to celebrate the conference’s theme, “Ideas that move.” CUNA President/CEO Jim Nussle will deliver his keynote address Friday, which [...]
NAFCU Vice President of Legislative Affairs Brad Thaler clarified in a message to defense-related credit unions Thursday that "nothing is proposed to change for credit unions in their ability to receive nominal fee leases" as [...]
If you’ve got the itch to buy a new home, you’ve probably been wondering how you can get the most value out of your current abode. Lucky for you, there are a handful [...]
There are a lot of companies out there competing for your loan business. At the same time, rates are soon going to increase, which will lessen the pool of prime and super prime borrowers and [...]
