I was attending a course about how to be a better facilitator when the instructor said something powerful. “If you are explaining something to your attendees, focus on how well they are understanding, not how [...]
Do you remember when you used to get a statement in the mail every month for your credit card usage? Managing your credit card had a few tried-and-true elements to it: you would review the [...]
As a young Nashville songwriter, I had no money. When I informed my parents, in 1994, that I would be using the business degree that they had paid for to pursue my life-long dream of [...]
The recent suicides of iconic fashion designer Kate Spade and internationally renowned chef Anthony Bourdain renewed attention on a disturbing trend in the U.S. Deaths by suicide have been increasing across the country for [...]
If you want to drive change at your credit union, think culture first and strategy second. That’s one lesson Nicholas Mathiowetz has learned since becoming CEO four years ago at NorthRidge Community Credit Union [...]
More than half of consumers in a new survey said they searched for a new financial institution or new account in the past 12 months, while 28% indicated they have opened an account at an [...]
Credit unions have become more aware of the importance of having a strong online presence and many are equipping themselves with the information and talent needed to be successful. In fact, if you are succeeding [...]
According to a recent CO-OP study, the vast majority of credit unions – a full 88 percent – view digital transformation as “extremely” or “quite” important. Even so, nearly half of credit unions surveyed describe the digital [...]
There are a lot of companies out there competing for your loan business. At the same time, rates are soon going to increase, which will lessen the pool of prime and super-prime borrowers and make [...]
Let’s face it… Many financial institutions look and sound alike. They all offer basically the same products and services — from standard checking accounts and home loans to online banking. This presents unique challenges to [...]
Does your credit union have a stellar lending program? Then we have good news! Applications are now being accepted for the annual Excellence in Lending Awards, which recognize outstanding credit union lending results and best [...]
CUNA wrote in support of the Senate’s Financial Services and General Government (FSGG) Act for Fiscal Year 2019 and its funding levels for several vital credit union funds this week. The Senate is expected [...]
Sen. Ted Cruz, R-Texas, and three members of the prestigious House Financial Services Committee are slated to join hundreds of credit union representatives at NAFCU’s Congressional Caucus, Sept. 11-14 in Washington. Caucus is the [...]
When a colleague sang the praises of Jay Wright's book, Attitude, I was mildly interested because I typically devour business books. I wasn't sure, however, if the story of the 2015 – 2016 Villanova Wildcats and [...]
Strategic planning is both an obligation and an opportunity. Credit unions who plan well, execute well and employ innovation are the ones you read about today … growing faster, staying more relevant and becoming financially stronger. [...]
