PODCAST: Ram Charan on why ‘talent wins’
Ram Charan’s introduction to business came from working in his family’s shoe shop in Northern India. While he’s now a sought-after consultant for some of the world’s largest companies, Charan says [...]
News Archives
FTC, FBI issue alerts on bitcoin blackmail scams
The Federal Trade Commission released an alert on bitcoin blackmail scams. In these schemes, scammers threaten victims with public revelation of their “secret” unless they send a payment in Bitcoin. The National Cybersecurity and Communications [...]
Keeping credit union compliance teams soaring toward the cloud
Don’t let cloud compliance missteps fail your credit union. Below are four steps to take in order to stay in front of cloud compliance challenges: 1. Education: The biggest challenge for credit unions is [...]
Fintech makes any day payday for cash-strapped consumers
Waiting for your paycheck is so 2010. A wave of fintech companies is changing the traditional pay cycle, allowing people to tap into money earned before the next payday. It's another example of how money [...]
Does your overdraft program leave you open to a lawsuit?
What’s the difference between a service-oriented, fully disclosed overdraft program that is clearly and responsibly presented to account holders … and one that is used solely to earn revenue, at all costs? In the case [...]
How to put a positive spin on negative online reviews
As of April 2018, Facebook counts more than 2.2 billion monthly active users, cementing its status as the largest social media platform. But there’s more to Facebook than social connection: it’s become [...]
CUNA/leagues named most influential financial services advocates
CUNA and the League system are seen as the most influential financial services organizations and one of the most effective advocacy organizations in Washington, according to an independent study conducted by Ballast Research (formerly National [...]
NAFCU at bureau today on S. 2155 changes, debt collection
NAFCU today will meet with Tom Pahl, policy associate director for research, markets and regulations at the Bureau of Consumer Financial Protection (previously the CFPB), to discuss implementation of S. 2155 changes to bureau rulemakings [...]
Women in leadership positions in credit unions – Let others hear your voice
As a speaker and trainer and radio show host one of my most important tools I have is my voice. When laryngitis set in and was followed by its cousin bronchitis I began to wonder [...]
This is not the experience you should give a member
First of all, let me make this very clear up front. The experience I am about to describe involved a bank, not a credit union. That said, it could very much have been your credit [...]
When to implement risky technology
Ryan Smith, CEO of Qualtrics, named one of the most innovative companies by Enterprise, recently tweeted, “Whatever you are working on will be different a year from now, even if you nail it. The shelf [...]
Top 10 small business friendly cities
If you’ve got entrepreneurial dreams, you’re not alone. A UPS Store Inside Small Business Survey found that 66% of respondents dream of opening a small business. About half said this is the year [...]
Tech Time: Artificial intelligence awaits
In the last two years, most technology companies have started using the terms machine learning and artificial intelligence. In fact, there has been a 1,400 percent increase in the mention of these two terms [...]
How can credit unions cut check fraud nearly in half?
Check fraud accounts for 35% of industry fraud losses. In addition, with the growing popularity of new deposit channels – particularly mobile deposit – fraudulent deposits exploiting paper checks are rising again. Greensboro, N.C.-based cybersecurity [...]
Small credit unions an endangered species?
A hot topic for 2018 has been the struggles of small credit unions compared to their larger peers. 2018 economic developments are broadly supportive of favorable credit union operating results and the first quarter was [...]