For many financial institutions, the teller line is no longer a line and a teller is no longer a teller. Technology, consumer preferences, and design changes have altered the way members obtain services at their [...]
What are credit unions going to do if they lose 40% of their auto lending portfolio? It’s a difficult question to answer, and unfathomable to many. But is also a question that can’t [...]
If a comet or other projectile were to destroy the planet Saturn, it would take 767 days for gravity to pull its remains into the sun. Coincidentally, that is also how long it took the [...]
Many threats face credit unions, but the forces of nature represent a growing yearly risk. How can you prepare for a hurricane? And how can you test your plans to make sure your preparations are [...]
By today's standards, the right to vote and own property seems basic. But, until August 26, 1920 -- less than 100 years ago -- it wasn't for American women. According to the National Women's History [...]
Most of our organizations are made up of teams. And we need these teams to perform as just that – a team. However, conflicting personalities, unclear communication and just plain daily life can get in the [...]
Rogue Credit Union($1.5B, Medford, OR) is building out a branch network that gives members what they want now while making way for new ways of doing business. In the past few years, the [...]
CUNA and credit unions responded to the latest banker attack in the Wall Street Journal Thursday, with CUNA President/CEO Jim Nussle leading the response letters to the editor. Nussle responded to claims by a [...]
Information from about 567,000 payment cards may have been exposed in a data breach at the Cheddar's Scratch Kitchen restaurant chain between Nov. 3, 2017, and Jan. 2. As more data breaches occur, NAFCU – [...]
Some empty nesters are finding they are just one app away from turning their spare room into a side gig. According to an AARP study, 37% of working consumers age 50-64 have plans to work [...]
While I am not a black belt in Taekwondo myself, I have spent many hours sitting before a group of students listening to my daughters recite the Tenets of Taekwondo at the start of each [...]
The stampede is on. Suddenly credit unions across the nation have become convinced that big data is the path to prosperity. The good news: that’s half right. The bad news of course is that [...]
I recently shared something on my Facebook feed that seemed to draw attention. It was a simple graphic that talked about the three gates of communication. I'm not sure where it came from. Some say [...]
When you’re crushing it at work but you're feeling unnoticed, you start to feel less attached to your job. If you don’t want your employees to leave for greener pastures, here are a [...]
Check out the latest news reports from Wall Street and the focus is almost always on profits and losses. How much is the market up or down? Which corporation made how much money this quarter? [...]
