As credit unions implement digital platforms, the amount of organizational and member data collected inevitably grows. But sometimes it takes the discovery of a new tool to ignite analysis and results based on that data. [...]
A former Rhode Island state senator and business owner will be arraigned in U.S. District Court in Providence next week on 31 counts of bank fraud that victimized a credit union and two banks, [...]
It is a sad, but real fact that charity fraud scams spike in the wake of a tragic event or natural disaster. With hurricane season in full swing, it is important you take time now [...]
Our ninth-annual Discovery Conference brought credit union leaders and employees together to learn about and discuss strategic planning trends for 2019. Over the course of the day, speakers and panels discussed future economic trends and [...]
Year after year, organizations identify key priorities for the coming year. For a while now, talent development has been a standard item on the list. Leaders understand that, for their organizations to meet strategic goals [...]
Most people are happy with their present bank or credit union. Here’s a stat to prove it. According to a 2017 American Bankers Association survey, nine in ten Americans rate their bank’s service [...]
Planning season is approaching, and as credit union teams across the country lay out their agendas, there are a few tough questions I challenge them to add. As you talk about your credit union and [...]
CUNA’s Corporate Governance Committee has announced the results of the District 3, Class A special election for the CUNA Board of Directors. Ron Smith, President of Enbright CU in Nashville, Tennessee has been elected [...]
Acknowledging implementation concerns related to the Financial Crimes Enforcement Network's (FinCEN) customer due diligence (CDD) and beneficial ownership provisions, NCUA Chairman J. Mark McWatters said "NCUA examiners have been instructed to accept a credit union’[...]
In the early 2000s, as overdraft processing was evolving from a back-office burden into a full-blown business line and revenue stream, it seemed that everywhere you turned there were vendors lining up to offer the “[...]
We stand on the brink of a revolution, one in which artificial intelligence (AI) and machine learning will drive innovation and reshape the way we interact, conduct business and build technology. In fact, according to [...]
“Financial services firms fall victim to cybersecurity attacks 300 times more frequently than businesses in other industries,” according to a recent article by ITSP magazine. And out of the record-setting 1,579 data breaches occurring [...]
In between prepping for back to school and enjoying one last summer getaway, don’t forget to make the most of Labor Day sales. According to RetailMeNot.com, DealNews.com and Esquire, keep an eye [...]
The first step in exercising due diligence is learning exactly what “due diligence” means. When it comes to meeting the National Credit Union Association requirements for investing money to fund credit union employee/executive benefits [...]
Raise your hand if you’ve ever set a goal and didn’t quite achieve it. Many methods exist for goal setting. You might even be familiar with the most common approach—the SMART goal. [...]
