Fraud attacks on mobile transactions rose 44% in the United States and 24% globally year over year for the first half of 2018, and a third of all fraud now targets mobile channels, according to [...]
When a member goes to check their account balance through a mobile banking app, they don’t think about the types of integrations that were put in place by their credit union in order to [...]
This began as a comment to the article “What Will the Arrival of Contactless Payments Bring?” I aim to dive a bit deeper into my positions within the confines of a full post. Since this [...]
When your Financial Institution is in the market for some help in this new age of digital marketing, it's often a good idea to reach out to an agency for short term guidance or potentially [...]
FinCEN’s Customer Due Diligence rule has been in effect, for the most part, since May 11, 2018. As you may remember from past blog 1 and blog 2, FinCEN created a limited exceptive relief [...]
Holding oneself accountable is more than a slogan or bumper sticker. A fundamental tenet extraordinary leaders embrace is that the degree to which they hold themselves accountable dictates the extent of their empowerment and ability [...]
The Consumer Information Notification Requirement Act (H.R. 6743) is a strong step in the right direction, and CUNA looks forward to working with Congress to do more on data security, CUNA President/CEO Jim [...]
Credit unions are being advised to take precautions and review NAFCU's resources if they need as Hurricane Florence – currently a Category 4 storm – makes its way to the Carolinas and Virginia. NAFCU has prepared specific [...]
When it comes to reducing debt, there’s a disconnect between desire and action. A Northwestern Mutual 2018 Planning & Progress Study found that while 53% of Americans say debt reduction is their top financial [...]
I hear more and more talk about credit union relevance – specifically whether it can be maintained. Credit unions have long been the underdogs in a marketplace dominated by big banks. Now the Walmarts and Amazons [...]
Have you ever paid for premium advertising thinking that you were targeting the right audience, only to find that your “perfect offer” failed to produce the desired results? If so, what was your immediate assumption? [...]
Ever wonder where the next member is coming from? Are you looking at outside resources to ensure that your credit union is reaching enough people so that you can get enough inbound inquiries for new [...]
Bills. They sure can be a headache. No, not the Buffalo Bills. Although, if that's your team, sorry to bring it up. We all have bills to pay, and most of us are used to [...]
The trick to driving mobile wallet adoption may rest in coupons, discounts and loyalty rewards, according to new data from Javelin Strategy & Research. The San Francisco, Calif.-based research and advisory firm released a [...]
Financial institutions have a good basic understanding of the consumers they serve, but significant weaknesses in their view are limiting their full comprehension of what consumers want. Most banking executives have a warped perception of [...]
