To pay or to be paid, that is the answer
Using a debit card to pay a merchant, in a store or online, is standardized and intuitive. But getting paid is neither. Receiving and depositing a check, getting the money “Venmo’d” to you, by [...]
News Archives
Relationships matter; 4 attributes of great leaders
A great manager doesn't automatically make someone a great leader. A leader must go one big step above managing to understanding and leveraging the power of relationships. "The best leaders take their expert management skills [...]
Three steps to stay ahead in the competitive life insurance game
Our world is changing fast. Consumers have new purchasing expectations, and they demand simplicity at every turn. In fact, 64 percent say they’ll pay more for simpler experiences. To stay ahead, it’s crucial [...]
CUs from 9 states ‘Hike the Hill’ to visit Congress, agencies
It was a busy week in Washington, D.C. for credit unions, as five credit union leagues representing nine states came in for Fall “Hike the Hill” visits to discuss credit union issues with legislators [...]
Data breach notification, BCFP guidance standardization bills advance
Two NAFCU-backed bills advanced out of the House Financial Services Committee Thursday: one that would require data breach notifications for all financial entities, and one to streamline the Bureau of Consumer Financial Protection's (previously the [...]
Hurricane Florence: Are you covered?
What you don’t know about your homeowners insurance may cost you when disaster strikes. According to the Insurance Information Institute, you can count on the majority of homeowners’ policies to cover the structure of [...]
Three reasons to be a life-long learner
One of the keys to staying sharp as a leader is continuing to learn. Almost all of us are grateful when the days of formal education are behind us, (and not so grateful about student [...]
How fintech partnerships can make financial planning more inclusive
A growing number of fintech companies are targeting their apps at the Hispanic market – and for good reason. Hispanic consumers are twice as likely to research financial products and services using mobile apps, according to [...]
Getting the most from your agency
Recently I made a change. I went from working as a VP at a credit union to working for an advertising agency that focuses on credit unions. I am thrilled to be able to help [...]
3 reasons you should go solar
None of us are Tony Stark, so it’s unlikely any of us have an arc reactor that can turn our homes into “a beacon of self-sustaining clean energy.” But if you’re looking for [...]
CFO Focus: Equal, opposing market forces steady rates
As we approach the end of the quarter three 2018, I can honestly say that I have never attempted a financial markets forecast with so many important economic, financial market and geopolitical uncertainties. However, for [...]
Collaboration power
In 2017, during the aftermath of Hurricane Harvey, $3 billion asset Credit Human Federal Credit Union in San Antonio needed to provide members with pre-approved, short-term emergency funds. It found the answer in a credit [...]
SAFE FCU raises $18,000 in just two days for Hurricane Florence victims
While no one can predict the extent of Hurricane Florence’s devastation, the credit union industry wasted no time to raise funds that will be needed to help disaster victims. The $1 billion SAFE Federal [...]
4 creative ways to use Facebook cover images for your credit union
Facebook cover images are a generous amount of “real estate” on your Credit Union’s business Facebook page…make sure to take advantage of this feature! If you’re not using it yet, then you’[...]
Why your title does not define you as a leader
It is Saturday morning and career coaching time. One of my favorite questions to ask a client is, “What’s next for you?” A multitude of responses include, “I have more potential to leverage,” “not [...]