CU role good training for political career?
When the November elections are held, Allen Brown will be elected mayor of this city, and in the process become the first credit union CEO to hold the position. Brown, who is running for the [...]
News Archives
The 5 most effective marketing strategies for financial services
Developing marketing strategies for financial services means considering a range of elements which include: Your organization’s goals & objectives Target markets New & emerging markets Your organization’s strengths & weaknesses Resources available However, [...]
For Visa, MasterCard and merchants, it’s deja vu all over again
It took me a lot longer than I expected to research today’s blog because when I read the news this morning that Visa and MasterCard had again reached a settlement of their decade old [...]
What’s in a name: Culture & Values Officer
Travis Flora has spent 20 years at Commonwealth Credit Union ($1.2B, Frankfort, KY) immersed in the organization’s culture and values. Now, he’s in charge of them. Flora joined the credit union in [...]
Resist the pull of urgency bias
So, your 2018 strategic planning session is in the books. You came. You spoke up. You filled dozens of sticky pads with ideas. Now what? Fast forward to September 2019. Which of those ideas have [...]
CUNA backs CECL changes, asks FASB to keep eye on future relief
CUNA recognized the improvements proposed by the Financial Accounting Standards Board (FASB) in its current expected credit losses (CECL) standard, CUNA wrote to the board Monday. CUNA’s comment letter was sent in response to [...]
Massachusetts CU to serve recreational pot industry
A Massachusetts credit union is set to be the first financial institution in the state to serve its recently legalized recreational pot industry. GFA Federal Credit Union cited "safety issues" associated with unbanked marijuana businesses [...]
How Eagle Community CU harnessed the power of social media for good
Eagle Community Credit Union decided to participate in the CO-OP Financial Services-Yoobi 2018 National Back-to-School Backpack Drive to give back to their community – but discovered they also received on many levels. This is the second [...]
Attention is our new currency – Pay attention to what matters most
Never in history have we been more connected to the world and less connected to each other. Technology has changed everything: the way we work, how we interact, and our ability to pay attention to [...]
Big data gone bad
Big Data, Data Analytics, Artificial Intelligence were all hot topics at the 2018 NACUSO Network Conference. Credit Unions are sitting on piles of member data that has been largely untapped. When you think about all [...]
VyStar Credit Union focuses on member experience by improving service calls
At every credit union, delivering the best member experience is a priority. It can be a challenge, given budgetary constraints and productivity considerations that limit what is possible when it comes to making every interaction [...]
How much does happiness cost?
It turns out money can buy happiness. According to a Purdue University and University of Virginia study, earning $95,000 per year is the sweet spot for feeling satisfied with your life. A sense of [...]
Lending Perspectives: When will alternative data fulfill its promise?
Any way to increase lending to 30 to 50 million consumers with limited or no credit will get the industry’s attention. As a result, there’s a lot of chatter in the industry about [...]
Here’s one likely cause of the next crisis
Now that everything has been said about the 10th anniversary of the Lehman Brothers bankruptcy, it’s worth asking how close we are to the next crisis. In the market for corporate loans, investors have [...]
Bureau issues updated FCRA forms to implement S.2155 changes
Section 301 of S.2155 amends section 605 of the Fair Credit Reporting Act (FCRA) (codified at 15 USC §1681c). Section 605 establishes requirements regarding the information in consumer reports and disclosures regarding them. S.[...]