A couple of years ago, my mom came to visit my family. At the time, we were living in Madison, Wisconsin and it was about a six-hour drive from where she lived in Hillsdale, Michigan. [...]
As more members use mobile apps and other remote channels to apply for consumer loans, credit unions naturally focus on improving the member experience for those channels. But focusing on face-to-face lending interactions is more [...]
Lombard, Ill.-based Raddon, a Fiserv company and provider of innovative research, announced the 22 winners of its annual Crystal Performance Award for credit unions, based on benchmarked data from Raddon. Award recipients’ selection, representing [...]
Educational offerings need to check more boxes than ever before, as expectations from learners increase. In particular, demanding personal and professional schedules and technology have changed the way modern learners access professional development. With this [...]
In all industries, business owners are faced with the possibility of having a negative review or comment online about your products or services. Credit unions and Banks are certainly not immune to this possibility. For [...]
Good morning folks. With everyone seemingly so happy that Tiger Woods won his first tournament in five years yesterday, I could ponder what it is about this country that makes us love seeing people strive [...]
In past years, lenders haven’t always received the best news when surveying the home equity market. This year, when asked if they wanted the good news or bad news first, financial institutions were pleasantly [...]
CUNA has updated its Military Lending Act (MLA) credit card fee comparison spreadsheet for the third quarter, updated as of September 2018. The updated resource can be found in the CUNA Compliance Community’s “Compliance [...]
A number of top NAFCU and credit union priorities are topics of discussion on Capitol Hill this week, including housing finance reform, data security and regulatory relief. NAFCU is engaged with lawmakers as midterm elections [...]
As retailers start sneaking Holiday décor onto store shelves, now is the perfect time to reconsider at all the things your have cluttering up your space. Your “stuff” could make you some extra cash, [...]
More than half of the American population purchased at least one prepaid card in 2017. If your credit union is not currently offering a gift or prepaid debit card, chances are that you’re missing [...]
I read some thoughts from Dan Rockwell on Twitter about networking. His sage advice is that if you want to push yourself to improve, you'll likely need to meet new people to do so. It [...]
Sending email to your credit union’s membership can be a great way to communicate important events, introduce new products, and keep your membership base engaged. This isn’t yet another article explaining the benefits [...]
Credit union loan growth is staying strong in 2018, increasing at a faster rate than last year. This is welcome news for credit unions, as lending likely is a vital component of their service offerings [...]
Most financial institutions are used to donation requests throughout the year from a large number of diverse and well-meaning charitable causes. Many contribute to a large number of these causes (which is not necessarily a [...]
