Members can deposit checks using their mobile phones, but what about those who want to deposit cash without having to go to the branch? Linda Bodie and her staff at $33 million asset Element Federal [...]
Two former credit union employees have pleaded not guilty to embezzlement charges. A November 5 jury trial is scheduled for Duane Allen Sikes, former mailroom employee of the Jacksonville, Fla.-based Vystar Credit Union, who [...]
Federal regulators ruled Wednesday (October 3) that credit unions and community banks can pool resources for anti-money laundering compliance so that they can protect against financial crimes and at the same time keep their costs [...]
The stakes are high - $90 billion in fees paid collectively by merchants each year, according to Bloomberg. The proposed class action settlement amount is record-breaking - $6.2 billion, the most significant dollar amount [...]
When I think of brands with a reputation for taking marketing risks, financial institutions are not at the top of my list. Most aren’t on the list at all. That’s unfortunate because marketing [...]
I bet you’re seeing “the war for talent” everywhere in your reading right now. That’s because it’s real. This fight comes from lots of companies vying for the available talent as Baby [...]
Many life insurance marketers equate “customization” and “personalization” as synonymous terms. Knowing the distinct differences will help guide your discussions with teams, partners, and all key stakeholders. Customization Put simply, customization is targeting a group [...]
The Federal Communications Commission (FCC) has issued a proposal seeking further comment on the definition of an autodialer under the Telephone Consumer Protection Act (TCPA). CUNA has called on the FCC to clarify the definition [...]
NAFCU today will participate in a discussion on the upcoming implementation and current issues regarding credit unions' compliance with the current expected credit loss (CECL) accounting standard with the American Institute of Certified Public Accountants ([...]
Congratulations, you’ve made the big decision to become a homeowner! Before you start looking at houses, here are a few key mortgage terms you need to understand before you look into financing the home [...]
October is “National Cyber Security Awareness Month” (NCSAM) and to honor the spirit of awareness and education I recently sat down with Colette L’Heureux-Stevens who works on CO-OP’s Information Security team to discuss [...]
Former Apple executive and now author/speaker Ken Segall says that Steve Jobs’ legacy comes down to simplicity – a quality that stands out in an overly complex world. For instance, the groundbreaking iPod’s marketing [...]
For as long as I can remember, I have believed that credit unions serve my financial well-being, not their own, and that the big banks serve a bottom line. Given the wake of 2008, a [...]
The first speakers announced for THINK 19 in Miami, May 6 to 9, are marketing guru Seth Godin and chef and humanitarian José Andrés. Both are exemplars of turning change and even chaos into [...]
When Justin Olson joined Trailhead Credit Union in 2013 as VP/member services, the credit union was facing an uphill climb. With a loan-to-share ratio of just 59 percent and on a steady monthly decline, [...]
