PODCAST: Anatomy of a credit union turnaround
Jennifer Borowy led a credit union turnaround before she turned 30. When she took over as CEO of Buckeye State Credit Union in Akron, Ohio, in the fall of 2016, the credit union had lost $[...]
News Archives
Hurricane Michael: Some credit unions & staff suffered extensive damage
CUNA Mutual Group identified more than 70 credit unions and nearly 300 of their branches in Florida and Alabama that were in the path of Hurricane Michael, which left behind a landscape of massive destruction [...]
Ten quick ways to improve your board meeting
When we think about the boards we’re on, we usually think about the board meetings—which says a lot about the importance of having good meetings. Resolve to implement one of the following ideas [...]
Are you reaching these 6 key cardholder segments?
Credit unions are known for their loyal members. But that doesn’t mean your members are always using your card as their preferred form of payment. To get placed top of wallet, you need to [...]
What to consider when choosing a credit union security consultant
Credit unions must consider the safety of their information, both for their own sakes as well as for that of their members. Many credit unions have taken to hiring third-party security consulting companies to meet [...]
US bank offering 71% payday loans – credit unions can do better
U.S. Bank, the country’s largest regional bank, began taking advantage of a roll-back of OCC regulations that prohibited banks from offering deposit advance products. According to the LA Times, a U.S. Bank [...]
5 stars for this online review strategy
Consumers Credit Union ($1.2B, Gurnee, IL) is polishing up its online image by incenting employees to identify members who might post a positive online review. The Illinois credit union’s 5 Star Difference program [...]
CUs impact 335,000 in Single Day of Kindness
On Tuesday, 49 credit unions and partners participated in a statewide day of kindness. Across Minnesota, the day was dedicated to community service projects and volunteer opportunities impacting over 335,000 people. “The cooperative impact [...]
As Hurricane Michael slams Florida Panhandle, regulators offer supervisory relief
While encouraging financial institutions to help those affected by Hurricane Michael, the Office of the Comptroller of the Currency, Federal Reserve, FDIC, NCUA and state regulators announced in a joint statement Wednesday that they are [...]
7 ways to save with Amazon Prime
For its biggest fans, Amazon Prime membership is the gift that keeps on giving. Whether you are one of the estimated 90 million paying Prime subscribers in the U.S., or among those still on [...]
How to get started on content marketing with zero investment
Can we get real for a moment? If your credit union’s social media posts consist of nothing more than “Wacky Wednesday’s” and re-posted financial articles from national networks, you’re missing the boat. [...]
A $2 million increase in product sales
Financial Education is one of those amazing things where the more you use it, the more you can find new uses for it. Providing financial education to your members is not only the right thing [...]
How to make credit unions appealing to Gen Z and beyond
Confession No. 1: I had very little knowledge of what a credit union was before I actually started working at one earlier this year. It’s …. something to do with credit, I thought. Of course, [...]
CFO Focus: Infusing finance throughout the credit union
Credit unions inherently differ from banks in that your primary mandate is service to members, rather than return to shareholders. This comes in the form of dividends, more competitive rates, lower fees and a myriad [...]
These CU deposits at record level
Consumer checking account balances in the past year have soared to record levels at credit unions even as balances in bank checking accounts have been falling, a new report reveals. The Moebs $ervices Checking Study [...]