Many credit unions have the best of intentions to create and launch amazing marketing campaigns, but when things get busy throughout the year, marketing is oftentimes the first thing to fade into the background. Now [...]
Gone are the days of a linear banking experience. The banking journey has evolved into a dynamic path, defined by a proliferation of touchpoints and owned by customers who desire a better omnichannel experience. However, [...]
To be a better leader, you must first understand yourself: your strengths and weaknesses, what drives you and what keeps you grounded. We can't get to the next level and be fully successful without this [...]
For years, many of us have been calling credit unions the best-kept secret in the country. Are you getting as tired of saying that as I am? We all should be. Credit unions have the [...]
The Bureau of Consumer Financial Protection has updated its small entity compliance guidefor the Home Mortgage Disclosure Act (HMDA) to reflect changes in the Economic Growth, Regulatory Relief and Consumer Protection Act (S. 2155) and [...]
As pre-election polling hints that Democrats are poised to possibly win control of the House in the next Congress, the securities and investment industries – as well as banks – are giving more money to Democrats, especially [...]
Reports of data breaches, malware attacks and other identity theft schemes have many Americans scrambling for ways to protect their financial information. A credit freeze, which prevents the opening of any new credit accounts in [...]
One of my family members recently experienced debit card fraud where a scammer stole her card information and went on a $5,000 shopping spree in the span of an hour and a half. How [...]
If it seems like the whole world is talking about “big data,” it’s because everyone is. The rapid advancements in technology and data analysis afford us more and more actionable information every single day. [...]
When it comes to credit union website design, there are a lot of questions. What’s the best way to promote things on the website? How can you make the site ADA compliant? Should you [...]
This year is turning out like most people predicted in the mortgage arena. Rising interest rates have significantly hampered the mortgage refinance market. The growth of the purchase market can only be as great as [...]
The Trump Administration’s five-year estimate of the cost of the credit union tax exemption has dropped by almost a third, according to the Treasury Department’s latest estimate of tax expenditures. The department now [...]
October 8, 2017, was like any other Sunday for Redwood Credit Union ($4.4B, Santa Rosa, CA). But business as usual was about to change. At close to 10 p.m. a fire started in [...]
Community banks and credit unions have special appeal for cyber criminals. Why? Smaller financial institutions maintain large amounts of financial and personal data, but are perceived to lack the same well-fortified defenses that big banks [...]
The Wall Street Journal is the best paper in America but if all you did was read the Journal, you could be forgiven for thinking that credit unions, as opposed to the megabanks which simply [...]
