As we head into 2019, all signs continue pointing towards a more digital future in payments. A report from earlier this month found that 29 percent of Americans now make zero weekly purchases with cash, [...]
Data shows that this coming Saturday — December 22 — is poised to be the biggest shopping day of the year. Craig Johnson, president of Customer Growth Partners, said that U.S. shoppers are expected to spend [...]
CUNA’s advocacy agenda for 2019 reflects the needs of the of the credit union movement and the realities of the is 2018 mid-term election results. As the 116th Congress convenes and new leadership takes [...]
FDIC Board Member Martin Gruenberg this week made clear that relief language in S. 2155 regarding the Volcker rule is intended for community banks – not all banks regardless of asset size as some have argued. [...]
Below are two checklists that address the heightened fraud activity that occurs during the holidays: the first checklist contains precautionary measures for your financial institution to follow to detect and prevent fraudulent activity during the [...]
As 2018 draws to a close, credit union leaders are looking ahead and charting a path for their organizations through a rapidly changing industry. If you are among them, you may be asking yourself questions [...]
For credit unions, 2019 will continue to be a trend-driven industry with a complete disruption and reshaping of the payment landscape. Credit unions, in general, are undergoing a paradigm shift with an influx of technology, [...]
Marketing automation has proved to be a revolutionary technology for the financial services industry. The ability to understand, score and engage with members based on their behavior on the organization’s website and online banking, [...]
In her 25 years with Capital Credit Union in Green Bay, Wis., Mary Kamps has helped the credit union grow to $1.4 billion from $70 million in assets. She played a key role in [...]
Following a three-day trial, a Los Angeles jury found a former credit union employee guilty Monday of 15 felony counts of conspiracy to commit insider fraud and financial institution fraud that led to more than $[...]
Building credit union disaster recovery plans isn’t the easiest thing in the world. There are numerous difficult logistical problems to address, and they’re all important. We’ll try to distill some of the [...]
It’s Christmastime again, which means family and friends are running about making preparations for the big day. Shopping, cooking, cards, all that fun stuff. Many families will drop hints with children asking some variation [...]
Around this time of year, sometimes members will pay off a large balance on a credit card account. Perhaps they received a substantial annual or holiday bonus. Maybe they have a generous family member who [...]
The other day, I overheard someone say, “Every journey begins with a plan.” I’ve been thinking about that statement ever since, because while it sounds sound, it simply isn’t true. A better saying [...]
Last weekend, I took the dynamic duo to NYC. It was wonderful. The lights. The people. Ice skating. The Steelers beat the Patriots. I digress. One of the highlights from the Big Apple was a [...]
