Gen X leads the holiday spending forecast
Wage growth at a post-recession high and the lowest unemployment rate since 1969 means good news for retailers in the United States this season. Holiday spending in the U.S. is expected to grow between [...]
News Archives
I’m grateful to support women in leading the credit union industry
This year as I prepare to spend Thanksgiving with my family, I’m thinking about the many things I’m thankful for in my personal and professional life. I finally committed to joining a gym [...]
The Fed’s fraud study reveals the expected and unexpected
The high-level trends in payment fraud are easy enough for industry professionals to surmise. Card fraud- both credit and debit- is on the rise, particularly in the fast-growing e-commerce channel. Nonetheless, the Federal Reserve’s [...]
Midterm elections yield gains for credit unions
Credit unions took initiative this election to support the people and policies that will continue to back credit union growth. According to CUNA CEO and President, Jim Nussle, credit unions invested $7 million in 338 [...]
Generation Z means more digital, mobile & social for financial marketers
Few would dispute that Millennials caught many banks and credit unions flat-footed. But some financial marketers now think they learned their lesson, and that they are ready for Gen Z. “That’s resoundingly not true,” [...]
CUNA urges OCC to ensure CUs remain out of CRA
CUNA strongly advocated against efforts to have the Office of the Comptroller of the Currency (OCC) recommend that the Community Reinvestment Act be expanded to apply to credit unions in a letter written Tuesday. CUNA [...]
FHFA heeds NAFCU concerns in final AHP rule
The Federal Housing Finance Agency (FHFA) in its final rule decided to not adopt an outcome-based framework for the Federal Home Loan Banks' (FHLBs) affordable housing program (AHP), heeding a number of NAFCU concerns. NAFCU, [...]
10 thoughts on Thanksgiving
Thanksgiving is a great time for family, friends, and full bellies. It’s also a great time to be thankful for all we have. In the spirit of thankfulness, here are a few Thanksgiving quotes [...]
5 reasons I give thanks this Thanksgiving
I am only 1 year away from my 40th anniversary in the credit union movement and so that puts me only a couple of years from a milestone birthday. Recently I was asked to speak [...]
The double-edged sword
With email, Twitter, Instagram and Facebook, it has never been easier to reach out to the world. If your goal is to shout the loudest, you have all the tools you need. But in my [...]
Intelligent credit union branding
"Hi-Q is not only a competitive representation of our individual abilities, but it also represents our school." The sentiment of Academy Park High School (Sharon Hill, Pa.) student Jordan McGowan, echoed by teammate Amel White, [...]
Leadership Matters: 7 steps to effective mentorships
In my life I’ve been part of several mentorships. Whether I was the mentor or the mentee, I have found there are seven key requirements for success in these exchanges. 1) There has to [...]
Kam Wong pleads guilty to $9.8 million embezzlement
Kam Wong pleaded guilty in U.S. District Court in Manhattan Monday to embezzling nearly $10 million from the $2.8 billion Municipal Credit Union where he was president/CEO. From 2013 through January 2018, [...]
Get to know the 2019 Wegner Award Winners
We recently announced the winners of our 31st annual Herb Wegner Memorial Awards. Not familiar with the Wegner Awards? Since 1989, the Foundation has presented the Herb Wegner Memorial Awards, which are often referred to [...]
Is selling in your credit union culture?
“We’re a service organization, not a sales culture.” I’ve heard those words from a number of credit unions. Too bad they’re wrong. Ahh!! Put down the pitchforks and torches! Please, at least [...]