It’s time to “bone up” on your social media
Who doesn’t love a good puppy photo in their news feed? Right? While occasional novelty or humorous posts may have some merit in your content plan, it is important to realize the value social [...]
News Archives
How should the 600 million reportedly hacked users respond?
This past week global hotel chain Marriott International (500 million) and Quora (100 million), one of the largest Q&A internet portals, announced security breaches compromised their data. How should users respond? For approximately [...]
The numbers are in: How and where members spent during Black Friday weekend
Like most consumers, credit union members are increasingly shifting to online channels to shop for the holidays. That’s according to an analysis of CO-OP credit union members’ credit and debit card purchases from Thanksgiving [...]
Credit unions jump on the FI-FinTech collaboration train
One of the biggest ways FinTech firms have been able to gain a competitive edge on traditional banks, for small business (SMB) customers, is through relationship-building. Banks are shuttering their physical branch locations at the [...]
How to save up to 15% on employee healthcare costs
Running a small businesses can be tough. Between staffing, compliance, policy creation, managing payroll, financial reports, and the 2,000 other things you have on your plate, sometimes the time you have “left over” (if [...]
President Bush tried to make the world a better place: Does your credit union?
As I was listening to the eulogies for President Bush last night, I couldn’t help but notice how often I heard words like loyalty, decency, public service, leadership, competitiveness humor and compassion. It struck [...]
Account numbers on periodic statements: Can we truncate?
The recent discovery of one of the largest data breaches in history adds to a laundry list of breaches at major corporations just this year. In an anxious attempt to protect their member's sensitive financial [...]
Senate to vote on Kraninger for BCFP director Thursday
Senate Majority Leader Mitch McConnell (R-Ky.) announced the Senate will vote Thursday on the nomination of Kathy Kraninger to lead the Bureau of Consumer Financial Protection. Kraninger was nominated to replace Acting Director Mick Mulvaney, [...]
NAFCU engaged as House, Senate set to avert government shutdown
NAFCU lobbyists remain active on Capitol Hill as the House and Senate are expected to take action on a number of key items in the coming days, including legislation to avert a partial government shutdown [...]
Leaders: What to say…
Everyone in a leadership position wants to be a good leader. In order to be the leader that your team needs, you need to connect with them both personally and professionally. Here are some things [...]
Fostering a credit union’s highest returning asset: Credit cards
What is a credit union’s highest returning, yet often least optimized asset? If you guessed the credit card portfolio, you are correct. Consider this: Historically, credit cards easily represent among the highest yielding assets [...]
5 lessons from grandma Lizzie: Keeping aligned across your branch network
I’m very lucky that I have a close relationship with my mom. She’s humble, funny, genuine and she is a remarkable grandmother. She lives in Michigan and our family now lives in Colorado. [...]
Leaders: What are YOU willing to share?
Leadership is sharing. A leader shares. That’s my response whenever anyone asks me to sum up leadership in as few words as possible. Think about it… Unless you’re a genuine hermit (and probably [...]
PR Insight: Making the most of industry tradeshows
As we head into colder weather, we can expect shorter days and a multitude of industry tradeshows. These tradeshows and events can be valuable tools for educational opportunities, networking with industry peers or potential partners, [...]
Data drives smart decisions
Fred Lizotte believes it’s important to not only understand where you’ve come from, but also what role credit unions will play for tomorrow’s members. As the business intelligence manager for Infinity Federal [...]