Seeking peer reviews has become a standard way of life, a part of the routine decision-making process, influencing the way you make everyday choices. Before hiring a contractor to work on your house, you consult [...]
While Michelle Dwyer says she “fell into her job” at $63 million asset Franklin First Federal Credit Union in Greenfield, Mass., there’s more to it than that. Dwyer started as a temporary teller in [...]
The NCUA board Thursday approved decreasing the agency’s Normal Operating Level from 1.39% to 1.38%–far less than credit union trade groups have been pushing for during the past year. Board Chairman [...]
It’s not often I get to talk about the Farm Bill in this blog but contained within its 1400 pages is an important provision legalizing hemp in states that choose to authorize its farming [...]
Wow. What a year! The credit union and FinTech worlds are frothy and lots of change is underway. This year, some of the walls came down and credit unions saw more of the real world. [...]
How can online transactions become as safe as chip card transactions? Visa Chief Risk Officer Ellen Richey spoke at the Bloomberg Government Next.2018 conference in Washington, D.C. last month about this and other [...]
Today’s consumer follows a multi-directional path to purchase, with their combined experiences determining what they buy, how much they engage and how loyal they become. Now, for the first time, there is statistical evidence [...]
While overall membership at credit unions grew in the third quarter, roughly half of the country's credit union reported fewer members at the end of the third quarter of 2018 than a year ago. Median [...]
Nominations are being accepted for eight open director positions on CUNA’s board of directors. The following positions are open for nomination: District 2--Delaware, District of Columbia, Indiana, Kentucky, Maryland, Ohio, Virginia and West Virginia: [...]
Bureau of Consumer Financial Protection Director Kathy Kraninger called NAFCU President and CEO Dan Berger yesterday further building on the ongoing relationship between bureau leadership and NAFCU staff. During the call, Berger congratulated Kraninger on [...]
Here’s something to think about: What if your credit union died today? What if you locked your doors, shut off the lights, and just faded away? Would your members be irritated at the inconvenience [...]
For the past two decades, credit unions have indicated that member centricity is the leading feature of their strategic areas of focus. You can find some variation of member emphasis in just about every strategic [...]
This post began as I considered technologies emerging within the financial space. From chatbots to mobile app improvements, I don’t have to explain all the emerging...stuff. We were going to have a nice [...]
As we look toward 2019, we can take a cue from Fed Chairman Jerome Powell, who recently compared setting future monetary policy to walking through a room full of furniture when the lights go out. "[...]
Patronage dividends are a direct reflection of a credit union’s cooperative structure. Nowhere is that reflection brighter than at $6 billion asset CEFCU in Peoria, Ill., which lives by the words, “Not a Bank. [...]
