Last Summer, the reputation of banks fell for the first time in 5 years. After a series of data breaches in the banking industry, customers began to distrust larger financial institutions. As a result, people [...]
Think Moby Dick is a tough read? For most consumers, a bank website can be much worse. Research by VisibleThread analyzed almost 5,000 public pages from financial institutions’ websites and concluded that many miss [...]
CUNA President/CEO Jim Nussle told Bloomberg that the 116th Congress would be able to work across party lines for key credit union issues. Nussle, along with CUNA Chief Advocacy Officer Ryan Donovan, spoke to [...]
Ensuring credit unions can continue to grow and thrive in the competitive financial services industry is NAFCU's mission, and the association's 2019 priorities – unveiled today – will guide its efforts to obtain a regulatory environment in [...]
Employee development is obviously a huge part of what you do as a leader. Turning employees into the leaders of tomorrow could one day be your legacy. When you think about employee development, words like “[...]
Soon, the holidays will have come and gone, and we will be left with a new year full of resolutions and fresh goals to achieve. As leaders, regardless of position or number of employees, we [...]
Change is inevitable…it’s going to happen whether you are ready or not, prepared or not, happy or not. As you move from one year to the next, it seems as if you blinked [...]
Take a moment to ponder this; When was the last time that you said thank you to someone that helped you on your career journey? Chances are you had to really think. We rarely take [...]
At any given moment, a crisis can occur, often without warning and leaving long-lasting effects that can impact an organization’s reputation. From handling data breaches and growing cybercrime to scandals proliferated through social media, [...]
Georgia United Credit Union doesn’t believe being an active and responsible member of the community is the right way to go. “It’s the only way,” says Debbie Smith, president/ CEO of the $1.[...]
The NCUA on Monday banned Soundra Lopez, a former vice president of lending, and Latrese Williams, a former member services representative, from ever participating in the affairs of a federally-insured financial institution. Seven months before [...]
This post began as I considered technologies emerging within the financial space. From chatbots to mobile app improvements, I don’t have to explain all the emerging…stuff. We were going to have a nice [...]
Don’t you love January? The start of a New Year. Fresh beginnings. The hope of achieving all our personal and professional goals. And of course, all the Weight Watchers and Jenny Craig commercials you [...]
Banks and credit unions that cater to federal workers are readying financial help for their customers as the government shutdown drags on. The assistance includes low- or no-interest payroll advances and loans for workers facing [...]
The beginning of a new year often means creating a New Year’s resolution. Starting fresh at the beginning of the year offers a clean slate, a new perspective and the opportunity to create a [...]
