New year, new job: Tips for a new boss
When you take a new job at a new company, it may take your new staff a little while to adjust. There are many ways to lead and employees may need a minute to get [...]
News Archives
Why faster payments should be on the fast track for implementation
Cash and cards are increasingly being replaced by tap and swipe. Like most people, instead of digging around for my wallet, I now reach for my smartphone. I use it to catch an Uber ride, [...]
A member-focused approach to remaining competitive in the digital age
If you aspire to overcome current market disruptions, grow and evolve your business on a continual basis, and provide Amazon-level service to your members then it is imperative you begin building a data strategy right [...]
Times have changed. Has your brand identity?
With news hitting recently that MasterCard is dropping the brand name from its logo, you may be thinking about your own organization’s branding and how it holds up in today’s marketplace. And it’[...]
Leadership Matters: A CEO’s guide to leading strategically
Getting to the top of the corporate ladder can take years and is an impressive accomplishment. As a CEO in the credit union industry, you will find yourself in the ultimate leadership role with great [...]
Observe and improve
Training new employees is not the easiest responsibility–it requires patience, knowledge, and the ability to see the end result before it manifests. That’s what makes Aisha Scott, an organizational effectiveness consultant for $1.[...]
A new type of skimming attack
Already facing an increasing wave of ATM skimming attacks, credit unions are now being warned they must brace for “digital skimming” on home banking sites. Jim Stickley, CEO of Stickley on Security, told CUToday.info [...]
How the $1.4 trillion credit union industry benefits from servant leadership
A recurring theme in this series of interviews with bold, successful CEOs is servant leadership. Robert Greenleaf, who created the term 1970, describes the servant-leader this way: A servant-leader focuses primarily on the growth and [...]
2019 Trends: Navigating the retail banking transformation
Consumers are growing more comfortable and confident moving money in ways that bypass traditional financial institutions. People are still using the branch, but their expectations for how and when they use their financial institutions are [...]
A shutdown’s a perfect time to call your local news outlets
Friday was the first day many federal workers missed a paycheck as the federal government shutdown—and the news coverage of it—continued past the three-week mark. Pretty much since day 1 of the furlough [...]
The importance of collaboration in 2019
Collaboration is a foundation of credit union success. Every credit union has a story about how members came together to form the cooperative and help one another. Credit unions collaborate with sponsor organizations to meet [...]
CUNA calls for increased flexibility for FCU bylaws
CUNA supports an approach to federal credit union bylaws that provides those institutions flexibility to work within the bylaws, as well as an efficient amendments process when deviation is appropriate, CUNA wrote to NCUA Monday. [...]
House small biz chair wants SBA reopened
According to a Washington Post article, House Small Business Committee Chairwoman Nydia Velázquez, D-N.Y., is calling for the Small Business Administration (SBA) to be reopened to ensure the nation's small business have access [...]
Three simple solutions to make change stick
The calendar recently turned a page over to 2019. Even if you are not someone that personally sets goals and resolutions for the new year, most of us do feel some type of collective relief [...]
A 2019 quick guide to the global credit union movement
As the globe turns to face the coming of a new year, so moves forward the international credit union movement! As we focus on supporting our own field of membership and fostering social responsibility to [...]