News Archives

Police shoot suspect during CU branch robbery

Police shoot suspect during CU branch robbery

Police shot and injured a woman after she allegedly robbed a South Carolina Federal Credit Union branch Tuesday morning. Police are also searching for her male accomplice who escaped through the branch’s back door. [...]

Digital is the new normal

Digital is the new normal

Eighteen years. That’s how long it’s been since the 21st century began. Life has changed dramatically since 2001; Facebook wasn’t even an idea, Steve Jobs wouldn’t announce the iPhone for six [...]

Controlling your smartphone

Controlling your smartphone

Like a broken record, I tend to repeat things. One such thing is this: All of us control more than we believe in our lives, but we focus on things outside of our command. That's [...]

8 steps to CCPA compliance

8 steps to CCPA compliance

California is the first state to pass a comprehensive consumer privacy law with far-reaching implications. First, the California Consumer Privacy Act (CCPA) can affect organizations without a physical location in California. Second, it may push [...]

What to do about outrageously bad board behavior

What to do about outrageously bad board behavior

During CUES Symposium last week, Jim Brown described some examples of bad behavior he’s seen in his work with boards. According to Brown, principal consultant with The Table Group and consulting partner with STRIVE!, [...]

Lead by example

Lead by example

I remember very early in my career talking to my manager about a co-worker I felt needed some coaching. My manager said to me, “why don’t you talk to them?” My first reaction to [...]

Find your voice as a board member

Find your voice as a board member

“A credit union is not an ordinary financial concern… it is the expression in the field of economics of a high social ideal.”– Alphonse Desjardins The credit union movement has seen some significant changes since [...]

Serving members 1st should be small CUs’ priority: Op-ed

Serving members 1st should be small CUs’ priority: Op-ed

Finding and cultivating a strategic focus is essential to small credit unions, and a major reason why Teri Robinson was able to turn her credit union around. Robinson, president/CEO of Ironworkers USA FCU, Portland, [...]

Berger to give Washington insider update at MACUMA

Berger to give Washington insider update at MACUMA

NAFCU President and CEO Dan Berger will discuss federal issues affecting the credit union industry Monday, Feb. 11, at the Metropolitan Area Credit Union Management Association's (MACUMA) monthly meeting. Berger will share with attendees NAFCU's [...]

Fighting youth homelessness

Fighting youth homelessness

In 2017, Golden 1 Credit Union in Sacramento, Calif., pledged to contribute $1 million over three years to establish the Wind Youth Center, which promotes the safety, shelter, and self-determination of youth experiencing homelessness. The [...]

Shaking up the payments world in 2019

Shaking up the payments world in 2019

Mobile technology, open banking and artificial intelligence will still drive big changes in the payments world this year, but a slowing global economy could have big consequences, according to a new 2019 outlook by Mercator [...]