Are you an “authentic” leader?
“Be authentic.” Plenty of people say it. Plenty say it’s important. Very few actually know what it means or how to actually practice it. I know this from experience. This topic comes up in [...]
News Archives
Beware of rising tax scams!
The 2019 tax season is upon us, and with it comes an increase in identity theft resulting from tax scams. In a typical tax scam, the fraudster reaches out to the victim disguised as an [...]
Book review: The 8 Qualities of Drama Free Teams
More productivity. Less stress. Zero drama. The dream workplace. While some things sound too good to be true, a drama-free work environment is not only possible, it’s well within your reach. One of the [...]
CUNA witness to testify on serving legal cannabis businesses
Rachel Pross, chief risk officer at MAPS CU, Salem, Ore., will testify on CUNA’s behalf at a House Financial Services Committee hearing Wednesday. Pross will testify before the House Financial Services subcommittee on consumer [...]
NCUA, FHFA nomination hearings expected next week
The Senate Banking Committee announced its plans to hold nomination hearings for key posts at the NCUA and the Federal Housing Finance Agency (FHFA) next week. Scheduled for Feb. 14, the hearing will consider nominees [...]
Assisting members with Medicare enrollment
With 20,000 of its members reaching age 64½ this year, $2.9 billion SAFE Credit Union has introduced free Medicare consultations to help them choose the right plans and supplemental insurance. “We’ve heard [...]
Beyond IT: How to create an organization-wide cybersecurity culture
Many organizations think of cybersecurity as strictly in terms of information technology (IT): Lock down the data, the assumption goes, and all is well. But threats aren’t always external: Some come from within the [...]
Managers commit 85% of embezzlement cases, survey finds
Eighty-five percent of embezzlement cases were committed by someone at the managerial level or higher, according to a new survey of chief financial officers, controllers and accountants commissioned by Hiscox, a specialist insurance company based [...]
As banks grow, so does their hypocrisy
Bankers have been taking their claws out lately when it comes to credit unions. In addition to the usual attacks on the credit union tax status, they loudly protested the latest emergency merger, despite that [...]
11 questions to gauge your EQ
Having emotional intelligence (EQ) is important for development and success – both personally and professionally. But before we can put it into practice, it's important to be aware of where your EQ stands. Marcel Schwantes, principal [...]
Reasons why you need a data warehouse strategy – Part 1
So, you can now breathe a little easier, just a little, with the Financial Accounting Standards Board (“FASB”) officially delaying Current Expected Credit Loss (“CECL”) implementation to fiscal years beginning after December 2021. Basically, the [...]
How to deal with hostile debtors when recovering collateral
Everybody in lending knows that collateral recovery and vehicle repossessions are unpleasant and unenjoyable for all parties involved. Unfortunately, it's a part of business in auto lending. And as long as your financial institution and [...]
Do 75% of your members want to “do it themselves”?
In the past, some credit unions avoided self-service options. Credit unions were built upon the idea of personal service -- providing the highest quality of customized care for their members. However, credit unions today will [...]
3 obstacles you’ll encounter while climbing a mountain of debt
Debt can feel like a mountain that can take years to climb. The only thing you can do is take it one day at a time. There are some obstacles you may encounter on your [...]
Habits define our destiny
It’s a brand, new year. We’ve closed out 2018 and developed our 2019 Strategic Plan, defining the “what” we plan to accomplish. But what if we nailed our strategic plan, but fail to [...]