News Archives

Consumer experience lessons from a Bloody Mary

Consumer experience lessons from a Bloody Mary

Earlier this month I had dinner at a local Mexican food restaurant. My experiences there have always been generally favorable and the small town atmosphere really adds to the appeal. My family and I go [...]

Zelle vs Venmo vs your credit union

Zelle vs Venmo vs your credit union

The big guns are blasting, consumers are switching to p2p, mega banks are cashing in and where exactly does that leave you? Several reports now are out on p2p and the inescapable conclusion is that [...]

Pass It On: A referral program that works

Pass It On: A referral program that works

New members find their way to a credit union via multiple channels: word-of-mouth, indirect loans, a convincing piece of marketing. The breadth of channels is wide; the depth of relationship incurred varies just as widely. [...]

Throwing rocks at the Google bus

Throwing rocks at the Google bus

“Plants grow, people grow, even whole forests, jungles and coral reefs grow – but eventually they stop. This doesn’t mean they’re dead. They’ve simply reached a level of maturity where health is no [...]

CUNA witness: Access to financial services is vital for business

CUNA witness: Access to financial services is vital for business

Allowing legal, cannabis-based businesses to receive mainstream financial services comes with challenges, but also community benefits, CUNA witness Rachel Pross told a House subcommittee Wednesday. Pross, chief risk officer at Maps CU, Salem, Ore., testified [...]

NAFCU addresses pros, cons of marijuana banking in new resource

NAFCU addresses pros, cons of marijuana banking in new resource

To help credit unions understand the compliance risks associated with serving marijuana-related businesses (MRBs), NAFCU has released a new resource featuring some pros and cons on the issue. NAFCU's new resource comes just as a [...]