Prep and landing for the next recession
We have no crystal ball. Any good economist will tell you they can’t predict the future either. They are really good at explaining what has happened, which is why we turn to them for [...]
News Archives
5 tips for financial marketers to tap AI’s personalization potential
While fintech companies have been at the leading edge of artificial intelligence (AI)-powered innovation, financial services marketers are making up ground fast. McKinsey Global Institute says healthcare, financial services, and professional services have seen [...]
Remittances continue to be relevant to Hispanic families
Few things are more important to Hispanics than family. In fact, both the nuclear and extended families – la familias – are highly valued by the vast majority of Hispanics both in the U.S. and throughout [...]
From zeros to credit union heroes
All employees aren't created equal. Some are fantastic and some leave a lot to be desired. So how do you turn the latter into the former? Here are three tips for turning today's zeros into [...]
The buzzword you can’t afford to ignore
Efficiency. It’s one of the biggest buzzwords today across just about every industry – and the world of financial institutions is no exception. Branch efficiency is one of the key issues any financial institution should [...]
6 steps to resolve workplace conflict
“If Patty gets to diffuse her eucalyptus oil, I should be able to diffuse my peppermint oil.” “Why can George wear headphones but I can’t close my door and listen to the radio at [...]
Stepping outside your comfort zone-stretching and growing for the women in leadership positions in credit unions
You have your life planned out for you…maybe it’s not exactly as you originally planned, but you are in a place where things seem to be on track. You graduate from college, you [...]
Compliance: CPFB issues payday rule compliance guide
The Consumer Financial Protection Bureau (CFPB) last week released a small entity compliance guide for its short-term, small-dollar loan rule, otherwise known as the “payday” rule. Though the bureau proposed updates to the rule earlier [...]
Save $200 off CEOs conference by Friday
Early-bird registration savings of $200 end Friday for NAFCU's CEOs and Senior Executives Conference. Throughout the conference, credit union executives will have opportunities to network and exchange ideas with peers, and learn how to build [...]
Waters seeking whistleblowers at CFPB
Citing surveys that found widespread morale problems at the CFPB, House Financial Services Chairwoman Maxine Waters (D-Calif.) is urging employees at the agency who believe the bureau’s work is being subverted to blow the [...]
The case of the disappearing credit union
Now you see ‘em, now you don’t. Somehow it feels as though I am writing a period novel about the disappearance of an entire type of financial institution right in front of the eyes [...]
Purposeful Talent Development: A quiz about your role as a leader
Complete the below quiz to identify how well you as a leader support talent development. Use the answers to guide your own development to provide quality support to your team. 1. Which of the below [...]
Disclosure requirements for multiple members on the same account
The NAFCU Compliance Team has received a few questions recently on providing disclosures when there is more than one member on an account. Essentially, the question is: If there are multiple members on one account, [...]
Three reasons why the new Apple/Goldman Sachs credit card will strike out
Following an initial announcement in May 2018, Apple and Goldman Sachs confirmed their intention to launch a jointly-branded credit card. According to the Wall Street Journal: Apple and Goldman Sachs plan to start issuing this [...]
How financial marketers must prep banking websites for voice search
Many question marks about voice search remain. Are smart speakers going to become as ubiquitous as refrigerators? Will consumers ever use them to apply for loans or credit cards? We may not know the answers [...]