How do you connect with members? Phone? E-mail? In-person? Carrier pigeon? Owl? This is not Hedwig. Each have their drawbacks, especially the pigeons, since they’re extinct. Who answers their phone anymore, and we all [...]
I remember the first time I was offered the opportunity to supervise someone. I had completed a business degree and was working at the Utah Credit Union League as a manager of consulting services. And [...]
In 2004, the U.S. Senate passed Resolution 316, recognizing April as National Financial Literacy Month to “raise public awareness about the importance of personal financial education in the United States and the serious consequences [...]
On Feb. 26 the U.S. District Court for the Western District of Pennsylvania granted preliminary approval of a proposed settlement in First Choice Federal Credit Union v. The Wendy's Company, a data breach lawsuit [...]
The U.S. economy grew 2.6 percent in the fourth quarter of 2018, according to the Commerce Department's first estimate. While growth slowed, it "came in firmer than expected," noted NAFCU Chief Economist and [...]
If your credit union is looking to improve its leadership development programs or create an organization-wide succession plan, one place to start is with a young professionals group. “YP” groups, as they’re often called, [...]
Deborah N. Peters, who took over a Pennsylvania credit union that had been victimized by internal fraud, was banned Thursday by the NCUA. Peters became the president/CEO of the Wilkes-Barre City Employees Federal Credit [...]
Amid Amazon’s efforts to grow its reach in the food space, the eCommerce retailer is reportedly looking to launch grocery stores in multiple big U.S. cities. The company is reportedly aiming to open [...]
The Fair Debt Collection Practices Act was passed in 1977 to restrict abusive activity by debt collectors. It covers the activity of anyone who collects debts owed to another party. That means it doesn’t [...]
A recent Retail Banking Trends and Predictions report details a number of developments that banks and credit unions can prepare for and stay on top of this year. And fortunately, a number of these trends [...]
It's exciting to dream about the big things in life – college, a new home, retirement. Saving for those milestones? Not so much. Improving the financial experience may help change that attitude and resulting behaviors. Recently [...]
NAFCU was founded more than 50 years ago to represent credit unions at the federal level. We remain committed to our original mission of strengthening credit unions, but our approach to doing so has evolved [...]
From a business standpoint, you might think the concept of this article is crazy. You could be right. But from a personal standpoint, it’s not so nuts. The value of your weekend directly effects [...]
If you have ever had a conversation with parents-to-be prior to them actually becoming parents, you have probably heard assertions like: “My kids will only have 30 minutes of screen time each week.” “We will [...]
Most Americans have a credit card in their wallet; in fact, between 2016 and 2018 credit card accounts increased by 4.1%. A common misconception among those in the payment space is that millennials are [...]
