How to determine your Facebook marketing budget
Clients constantly ask us 'what is a good social media ads budget each month?' Now this is a tricky question, as some people might tell you to spend as much as possible! But really [...]
News Archives
Banks & credit unions can turn tech enemies into allies by joining forces
In a dog-eat-dog world, everyone is out for themselves. Community banks, credit unions and fintechs all seem to be fighting against megabanks dominance. But what if there was another way? Tech giants like Facebook, Amazon [...]
5 homemade items that can save you money
Cooking at home is generally cheaper than eating out, but sometimes you just want that one particular burger with the bacon and pimento cheese. Delicious. So, if you can’t always trust yourself to cook, [...]
Prepare for take off: CX lessons for credit unions
I recently took a trip and my flight reminded me of the challenges we have in the industry today. Many industries are ahead of banking in the transformation process. While credit unions are learning how [...]
The CCPA and GDPR: How these emerging privacy laws will impact the credit union industry: Part II
How the CCPA Will Change the Competitive Landscape in the US The CCPA won’t apply to all companies but will apply to a great majority, especially if one of these three thresholds are met: [...]
Ecuadorian credit unions: Building cooperatives through innovation
A February visit to credit unions high in the Andes Mountains of Ecuador proved quite eye-opening for some members of the Iowa Credit Union League (ICUL). “International exchange provides an enlightening experience that often challenges [...]
Nussle’s GAC keynote will be streamed live on Facebook March 11
For those who cannot attend the 2019 CUNA Governmental Affairs Conference, CUNA will live stream President/CEO Jim Nussle’s speech on Monday, March 11. The event will be streamed live on CUNA’s Facebook [...]
Servicemembers’ first-time homebuying trends revealed
A new report from the CFPB examines servicemembers' first-time homebuying trends, "focusing on how their home loan choices have evolved from 2006 to 2016." Of note, 78 percent of servicemembers' loans in 2016 were Department [...]
Three ways to prepare for risk
Credit union boards of directors are feeling the pressure of increased regulatory demands, an evolving risk environment, and a transforming competitive landscape. Member scrutiny is at an all-time high as technology and innovations influence consumer [...]
ICBA calls on Congress to examine CU tax exemption; calls NCUA ‘cheerleader’
The nation’s community bankers on Monday renewed their call for Congress to re-examine the credit union tax exemption in an effort to “promote a level playing field” for financial institutions. The Independent Community Bankers [...]
Speaking up for yourself and your career
Here at CUES we are celebrating the first anniversary of our digital publication, Advancing Women. Last year we published four issues and covered topics ranging from pay inequality, the importance of mentorship, asking for and [...]
Power of customer insights will separate digital banking winners & losers
Is your institution prepared for a world where you can use your customer’s digital identity and relationship insights to build products, services and communication based on every aspect of their lives and their surroundings? [...]
10 years. 200 members. $3 million in debt reduction.
A decade ago, Firefly Federal Credit Union ($1.3B, Burnsville, MN) struggled with what to say when it fielded applications from prospective members with poor credit. “If we couldn’t give someone a loan, we’[...]
Where’s my tax refund?
Tax season is in full swing, and while credit unions are gearing up to process tax return payments, the NAFCU Compliance team has received a number of questions on what to do when the name [...]
The CUInsight Experience podcast: Maria Martinez – Finding the way to yes (#7)
Welcome to episode seven of The CUInsight Experience podcast. Hosted by Randy Smith, co-founder and publisher of CUInsight.com. Our guest this week is Maria Martinez. Maria is the president and CEO of Border Federal [...]