Credit unions are only supposed to serve certain communities, but the federal government has made membership restrictions a lot looser than they used to be, and that’s helped credit union membership shoot up by [...]
Americans are becoming more pessimistic about what the coming year could hold for them financially, with a Gallup poll reporting that 48 percent say the economy is worsening, up from 45 percent in December and [...]
The Federal Reserve has delayed by six months the drive to open more windows for same-day payments through the ACH Network, but the impact of that delay appears at best uncertain. Despite the fact the [...]
Today’s consumer has come to expect an on-demand shopping experience that is quick, convenient and secure. Whether browsing in-store or online, customers are using digital technologies to get what they want—either to navigate [...]
April traditionally marks the start of spring-cleaning season. It’s a great time to clear up clutter and eject some junk. It’s also a great time to do some shopping if you know what [...]
I use ATMs. I use them with relative frequency. I probably visit an ATM once a week (whether at home or while traveling). And when I do, I’m either driving through a branch ATM [...]
Credit unions spend a lot of time and effort managing their financial capital. I think the time is near when they will manage human capital with equal rigor—and benefit greatly from doing so. Think [...]
"It's the job of any business owner to be clear about the company's non-negotiable core values. They're the riverbanks that help guide us as we refine and improve on performance and excellence. A lack of [...]
As Congress considers the budget for the Federal Communications Commission, it is imperative Congress encourage the agency to modernize implementing regulations for the Telephone Consumer Protection Act (TCPA), CUNA wrote Wednesday. CUNA sent its letterto [...]
The House Ways and Means Committee on Tuesday unanimously advanced legislation that would make some structural changes to the Internal Revenue Service (IRS) and change the agency's interactions with taxpayers. Some of the provisions could [...]
Mary, a single mom and disabled veteran, always had the dream of home ownership. But the excitement of receiving approval for her first mortgage was quickly squashed when she learned she could not close on [...]
Chuck Fagan, president/CEO of PSCU, provided an update on the credit union service organization’s leading initiatives during his opening remarks at the PSCU Member Forum in Austin, Texas, Wednesday. Among the updates: ► Lumin [...]
Atlanta-based Georgia Institute of Technology experienced its own version of March Madness when a data breach potentially affecting 1.3 million current and former students, faculty and staff members hit the university. Georgia Tech feared [...]
“Omni-channel marketing” is without a doubt the latest buzzword in the financial marketing world today. Not to be confused with multi-channel marketing, omni-channel marketing is a 360-degree view of the member or customer that brings [...]
Nearly a third of Americans visit the ATM at least once a week. Even after 50 years, ATMs continue to be an important self-service interaction between credit unions and members looking to deposit checks, withdraw [...]
