Member intelligence is driving an evolution in the member experience at Wings Financial Credit Union ($5.1B, Apple Valley, MN), which has gone all-in on using data to act and serve. “Member intelligence is a [...]
Credit unions maintained their record share of credit cards in February with balances rising twice as fast as other lenders. The Fed’s G-19 Consumer Credit Report released Friday showed credit unions held $61.5 [...]
In a recent news opinion piece for Fox Business News, Alex Sanchez, president/CEO of the Florida Bankers Association, viciously attacked the credit union industry, claiming “corporate welfare” for credit unions must end. It’s [...]
Periodic statements are required for various types of accounts that credit unions offer. While sending a periodic statement is essential to ensuring compliance with the periodic statement requirements, it is also important to send it [...]
Mistakes happen. Just ask the ref who didn’t call a double dribble on Virginia moments before it made the game winning free throws in the final four on Saturday night. Never mind the fact [...]
In January of 2020, Microsoft will no longer support Windows 7, spelling potential trouble and security issues for many ATMs still running on that software. Now is the time to take steps to upgrade equipment [...]
Welcome to episode 12 of The CUInsight Experience podcast. Hosted by Randy Smith, co-founder and publisher of CUInsight.com. I’m delighted this week to welcome Tracie Kenyon, the president and CEO of the Montana [...]
Direct question: if you were opening a new account at a financial institution today, for yourself, perhaps for a child or another relative, where would it be? It can’t be at your present employer. [...]
Some financial institutions struggle to find deposits. Others know where to look. At one point in time, the smallest town in the U.S. was Buford, Wyoming. Population: 1. The only resident also ran [...]
Why we work - it is a question all of us should ask ourselves. In particular, why do we do the work that, for many of us, occupies most of our waking hours for our [...]
Registration is now open for CUNA Credit Union Finance for Boards & Committees Workshop, October 21-22, in Phoenix. This workshop is designed for credit union board and committee members to gain a fundamental education in [...]
There's still time to save $200 off registration for NAFCU's 52nd Annual Conference & Solutions Expo happening June 18-21 in New Orleans, La. This year's conference is all about big trends and big takeaways to [...]
Diversity, to me, is a mindset. We all bring diverse perspectives, experiences, lifestyles and cultures into the workplace. Such attributes as race and gender, along with how we were raised, all play an important role [...]
Payments expert Mark Sievewright outlined the latest trends in the payments space during a breakout session at the PSCU Member Forum Thursday in Austin, Texas. Among the biggest trends is the continued shift toward digital [...]
Former President/CEO Margurite Mary Cofell pleaded guilty to credit union fraud in U.S. District Court in Minneapolis Wednesday. She admitted to embezzling $2.5 million from the $51 million St. Francis Campus Credit [...]
