When introducing a new product or service, or a different approach to increasing sales, don't hold a traditional meeting. Instead, hold an “un-sales” meeting, says Mia Perez, chief administrative officer at Louisiana Federal Credit Union [...]
A new Trump Administration directive that subjects the NCUA’s rules and guidance to Office of Management and Budget review represents improper interference in agency activities, four former NCUA board members said Monday. Last week [...]
The Big Apple. NYC. The city that never sleeps. New York City is known by many names, but one thing is certain. It’s a global center of commerce, culture and innovation. That’s why [...]
Six years ago, a now $16 billion bank began to acquire nearly 75 branches in the Western U.S. from one of the nation’s largest banks. Initially, there was a lot of deposit runoff ([...]
Attract. Develop. Retain. Those three words are a common refrain at credit unions. As consumer expectations of retail service continue to rise, a capable, knowledgeable staff whose members also understand how their role supports the [...]
Can traditional banks and credit unions compete with higher-paying online-only direct banks? New research from J.D. Power indicates that as strong as these newcomers have been so far, they are not invulnerable. And their [...]
Everyone is beaming with excitement, The Avengers Endgame movie is about to hit theatres in approximately 10 days! This being said, many brands may have already thought out how they are going to position themselves [...]
There are so many reasons why people choose to work with an organization that can vary from financial to cultural to longevity to the people. Why do some seem to thrive while others simply survive? [...]
Cisco projects that by 2020, 82% of Internet content will be video based. Video is an engaging medium that has the ability to capture imagery, text, and sound in order to share your message to [...]
The credit union difference means all 115 million credit union members come first, CUNA President/CEO Jim Nussle said in a video released this morning. Speaking on the occasion of Tax Day, Nussle said those [...]
The White House is instructing federal banking regulators and other independent agencies to submit guidance and proposed rules to the Office of Information and Regulatory Affairs (OIRA) to determine whether it is "major" and will [...]
In 2006, I attended a roundtable in Las Vegas to discuss how credit unions could build market share in mortgages. At the time, credit unions had about 2% of the market nationwide. “Two to 10 [...]
Congress, not federal regulators, must fix the marijuana banking conundrum, Treasury Secretary Steven Mnuchin told a House subcommittee last week. “I don’t believe that this is a failure of the regulators,” Mnuchin told the [...]
The VITA volunteers at ACMG Federal Credit Union($62.1M, Solvay, NY) saw close up the angst that’s been reported around the country this year as some taxpayers realize they’re not getting the [...]
Payments drive revenue, relationships, profitability and trust. Increasingly, they are the epicenter of your relationship with members as a key driver of preferred financial institution (PFI) status. But growing your credit and debit portfolios can [...]
