Earlier this month I, like many other credit union leaders, spent the week in D.C. for the annual Governmental Affairs Conference (GAC) hosted by America’s Credit Unions. Among the late nights and early [...]
Providing financial education from credit unions to their members is critical since it can be the key to a long-lasting partnership. Yet, despite its importance, quantifying the return on investment (ROI) for financial education programs [...]
I love learning new things. I subscribe to everything from trade publications to Fast Company to TED Talks daily summaries, and I have a goal of reading one article or watching one video from outside [...]
Last week, the National Credit Union Administration released the credit union system performance data for the fourth quarter of 2023. NCUA reported that the number of federally insured credit unions (FICU) declined to 4,604—[...]
It’s one of the most beautiful times of year. Patches of green are sprouting back up, and vibrant blossoms are signaling an end to their long winter rest. The most well-kept gardens are sights [...]
It seems like there are innumerable tough conversations to be had in the workplace—for situations like mediocre performance reviews, cancelled projects, peer feedback and so on. The five tips below will help you prepare [...]
Even as House Republicans try to restrict the Consumer Financial Protection Bureau’s power to initiate enforcement actions based on “Unfair, Deceptive or Abusive Acts or Practices (UDAAP),” CFPB officials are urging the New York [...]
Operating a retail ATM is becoming riskier as today’s economic stress fuels a rise in cash-based crimes. Even more alarming, online forums are supplying the equipment and training needed for criminals to target ATMs [...]
Being prepared for a continuity event involves more than just having a plan in place and distributing it to the team. Your credit union should have run periodic tabletop exercises, where credit union executives and [...]
Is your team brimming with excitement, engagement, and fervor for their roles? Distractions, interruptions, and inefficient workflows can hinder even the most exceptional credit union teams. Surprisingly, we’re quick to turn to perks and [...]
A core argument made recently against the credit union tax status is “radically wrong,” America’s Credit Unions President/CEO Jim Nussle and MD|DC Credit Union Association President/CEO John Bratsakis posted on LinkedIn [...]
Traditionally, new asset classes start at the top of the market and slowly filter down to everyday consumers. However, the internet era has turned that paradigm upside down, especially in the realm of finance. For [...]
Seventy-eight percent of Americans live paycheck to paycheck. This means that while they can afford their rent and monthly expenses, any unexpected hit from one of life’s curveballs could push them into financial hardship. [...]
Why would someone want to join your credit union? Or keep their relationship over switching to a seamless app-based fintech (or snazzy big bank) platform? It’s easy to talk about the mission, how members [...]
Elan Credit Card was excited to sponsor and attend the 2024 Governmental Affairs Conference (GAC) put on by the freshly formed “America’s Credit Unions,” the merger of Credit Union National Association (CUNA) and the [...]
