My first six months at CO-OP as Chief Product Officer have been exciting to say the least. Even with two decades of experience in the payments and technology industry, I am still discovering new paths [...]
This year has already seen huge innovations in how financial institutions interact with their communities and members. Staying ahead of trends, technology advancements and best practices is no small feat, and doing it alone leaves [...]
Companies that connect their talent planning to their strategic planning do better. In your strategic planning process, your credit union identifies the most important business opportunities and develops strategies to capitalize upon them. In your [...]
One of the endearing things about being part of the global credit union system is that when bad things happen, it is always local credit unions that first step in with relief on the ground. [...]
The influx of new technology into the mortgage industry over the past decade has dramatically changed how lenders, buyers, and vendors conduct their business. However, while technology is pushing the boundaries of age old practices [...]
The Treasury’s Office of Foreign Assets Control (OFAC) published A Framework for OFAC Compliance Commitments last week to provide guidance on the essential components of an effective sanctions compliance program (SCP). A recent CUNA [...]
NAFCU President and CEO Dan Berger is highlighting credit unions' engagement with small businesses in recognition of the Small Business Administration's (SBA) National Small Business Week, which began yesterday. "Credit unions are committed to serving [...]
Technology affords credit unions many benefits. It allows lenders to increase transaction speeds and analyze their risk management programs in ways that make life more convenient for both members and staff. Over the last few [...]
Credit union loan growth set records in March—records for the slowest growth in more than four years. CUNA’s Monthly Credit Union Estimates released over the weekend shows the nation’s 5,572 credit [...]
Bill Gates has said: “Success is a lousy teacher. It seduces smart people into thinking they can’t lose.” The sweet afterglow of success has a way of redefining as brilliant decisions all of the [...]
Affinity Federal Credit Union($3.4B, Basking Ridge, NJ) is using robots to complete routine processes and free-up time for contact center and branch staff. In turn, those employees are focusing on providing the human [...]
Over the past seven years, we have conducted global research on the state of financial marketing. Every year, we find new challenges and opportunities in this rapidly evolving field, and 2019 was no exception. What [...]
It’s a great time to be a lender in just about any loan category in the credit union industry. Assets, total loans, resi, auto, credit cards, member business loans are all up. Even better [...]
Welcome to episode 17 of The CUInsight Experience podcast. Hosted by Randy Smith, co-founder and publisher of CUInsight.com. I’m excited to announce that Michael Reuter is joining me as today’s guest! In [...]
Credit unions face more competition than ever before. But unlike past decades, the real threats don’t seem to be from other depository institutions. In every sector of credit union product offerings, new competitors are [...]
