Employee ROI increases throughout the industry
The U.S. unemployment rate ticked up slightly in the last month of 2018, from 3.7% in October and November to 3.9% in December. Still, that was down from 4.4% one year [...]
News Archives
Eat your way to wealth
Never shop hungry! That seems like sound advice. Shop with a list. Also, good advice. What about cooking at home, or cutting back on Starbucks? Ouch! Surveys show that only about 10 percent of adults [...]
Are you ready to take a stand? Three ways financial institutions can leverage social media to amplify impact
Is it time for your financial institution to take a stand? Many credit unions give generously to local nonprofits, but it is one thing to support local high schools and quite another to rally against [...]
Never too young to lead
Young Professionals face the challenge of earning the respect of their more seasoned colleagues and overcoming millennial stereotypes. Lazy, uninspired and lacking commitment… just to name a few. Now take those same challenges and multiply [...]
Accessibility online important to all
Compliance with the Americans with Disabilities Act considerations by credit unions typically revolve around accessibility of their branch network. However, websites and mobile applications may present obstacles to people with physical and visual impairments as [...]
Fed should increase account transfer limit under Reg D
The Federal Reserve Board should look at opportunities to increase the Regulation D transfer limit beyond the current six per month, CUNA wrote to the Federal Reserve Monday. The Fed sought comments on an advance [...]
FHA proposes changes to URLA, lending certifications
The Federal Housing Administration (FHA) released a proposed rule last week that would change its lender certification requirements. Under the proposed changes, requirements would be more transparent, making it easier for depository institutions to offer [...]
NACHA & Faster Payments Council developing ‘Faster Payments Playbook’
NACHA’s Payments Innovation Alliance and the U.S. Faster Payments Council (FPC) have launched a partnership to develop an “educational and online decisioning platform” called the Faster Payments Playbook. Its objective is to help [...]
Facebook has a new pen pal: The Senate Banks Committee
On Friday, the Chairman and Ranking Member of the Senate Banks Committee sent a politely worded letter to Facebook inquiring about its plans to move aggressively into the payments market by offering its users the [...]
On the road with rising auto loan delinquencies
Delinquencies in the auto loan landscape are the highest they’ve been in the past decade. According to the New York Fed's recent blog post, 2018 was marked by historically high levels of newly originated [...]
Treasury outlines the crucial components of an OFAC compliance program
Recently the U.S. Department of Treasury’s Office of Foreign Assets Control (OFAC) announced the publication of A Framework for OFAC Compliance Commitments. The underlying intent of the framework is to help institutions better [...]
Your ATMs are dispensing miracles #ATMS4CMN
Wherever summer travels take you and your members, chances are you’ll be near one of CO-OP’s nearly 30,000 surcharge-free ATMs. To remind everyone just how convenient a go-everywhere ATM network is, CO-OP [...]
The two biggest innovation killers in banking today
Digitalization is having a massive, generally positive, impact on banking customers’ experience. Mobile and online services are taking accessibility to a new level and speeding up processing. Artificial intelligence and process automation will allow more [...]
The CUInsight Experience podcast: Bryan Clagett – Not banking as usual (#19)
Welcome to episode 19 of The CUInsight Experience podcast. Hosted by Randy Smith, co-founder and publisher of CUInsight.com. Bryan Clagett is the Chief Marketing Officer at Geezeo, a Forbes contributor, and a member of [...]
Listening is still a key business skill
Business can be summarized as serving. At the core of all business endeavors, there is a connection between something someone needs or wants and a company or person that provides the product or service. From [...]