The scope of Reg. Z’s student loan rule
Hi compliance folks! My name is Loran, and I am the newest edition to your favorite team, the NAFCU regulatory compliance team! It is only right, as the millennial that I am, to kick off [...]
News Archives
Is Amazon competing for your members?
Amazon has been a threat to retail for many years. While brick and mortar stores have pointed fingers at Amazon for their decline in foot traffic, some credit unions are beginning to fear competition from [...]
Strategic planning helps SkyPoint soar
Montgomery County Employees Federal Credit Union is now SkyPoint Federal Credit Union($146.7M, Germantown, MD), a rebranding that’s the result of a strategic journey that has included a new branch, a new name, [...]
The pros and cons of spring
Spring means baseball and grilling out. Those two reasons alone are pretty much all I need to justify my belief that spring is the best. If you’re thinking that I once said “fall is [...]
Which customers should we focus on for referrals?
If you are in the process of trying to grow your credit union branch accounts through referrals, then understanding who to focus on for referrals is the ideal starting place! Too often, when I speak [...]
Slaying the sludge monster
He’s covered in sticky tentacles of frustration, endless inescapable globs of pointless paperwork, ridiculous rules, and cruel barbs of rejection and fees. The Sludge Monster is clogging up your membership growth, and he’s [...]
How Windows 10 will affect your credit union
We read about some new technological advance or breakthrough every day. Technology is evolving faster than the human brain can comprehend. But keeping up with the advancement of technology has its costs, both in financial [...]
FCC’s O’Rielly calls for swift action on CUNA’s TCPA petition
Federal Communications Commission (FCC) Commissioner Michael O’Rielly said Thursday during public remarks that the FCC has an obligation to resolve many of the worthy Telephone Consumer Protection Act (TCPA) petitions that are currently pending. [...]
Hood, FI regulators talk safety, soundness with lawmakers
Noting the consolidation of the credit union industry due to burdensome regulations, NAFCU's Brad Thaler urged members of the House Financial Services Committee to balance regulatory relief with enhancing the safety and soundness of the [...]
PODCAST: Know yourself to lead others
You’re having a bad day. That could affect the interactions you have with your colleagues. But if you understand your emotions and how they impact you, it might allow you to turn unpleasant interactions [...]
PA & NJ credit unions approve merger of trade groups
Member credit unions of the Pennsylvania Credit Union Association and the New Jersey Credit Union League voted to approve the consolidation of the two trade organizations, PCUA President/CEO Patrick Conway said Thursday. He announced [...]
Patronage payouts promote member-owner philosophy
In March, Preferred Credit Union awarded to members its first-ever patronage dividend, a total of $200,000 to 18,330 members—or roughly 75% of its 24,500 members. “We had a terrific year, and [[...]
THINK 19 recap: Opportunity is everywhere
Last week, over 800 credit union professionals convened in Miami Beach at THINK 19 to discuss the challenges and opportunities facing our industry. Over the course of three days we covered a wide variety of [...]
5 ways to control your business’ overhead costs
Operating a successful business takes work, dedication, and money—sometimes a lot of money. Giving your business its best chance at success requires funds to purchase equipment and supplies, pay for assistance and labor, and [...]
A dash to help DACA recipients achieve their education goals
Coopera is dedicated to helping both credit unions and Latino communities across the country grow together to realize their dreams and successes. We’re always pleased and excited to see and support such efforts in [...]