Building a business intelligence (BI) program starts with one question: Why? “Too many people are affected by ‘shiny object syndrome,’” where they’re distracted by the latest new tool, says Anne Legg, director of market/[...]
The Bank of Mom and Dad (BoMaD) isn’t new as kids have been borrowing or receiving gifts from parents for years. But a new study by Legal & General, a U.K.-based financial [...]
The intersection between strategy and performance can be difficult to maneuver for many credit unions. A strategic plan is often the culmination of months of discussion and work that encompasses a range of factors and [...]
Over the last few weeks, the NAFCU Compliance team has received several questions about NCUA’s lending compensation rules related to senior management officials. While this blog will highlight some of NCUA’s current guidance, [...]
For the legions of Chris Skinner fans, don’t worry. He hasn’t gone soft. The veteran blogger and author of Digital Bank, ValueWeb, and Digital Human still believes the traditional banking model is broken. [...]
Nearly a decade has been dedicated to seeing who would win the Iron Throne and there were some massive roadblocks along the journey to last night’s series finale. Whether or not you agree with [...]
Welcome to episode 20 of The CUInsight Experience podcast. Hosted by Randy Smith, co-founder and publisher of CUInsight.com. I’m excited to introduce Caroline Willard, the President and CEO of the Cornerstone Credit Union [...]
As we come up to mid-year, for many it’s time to evaluate marketing performance for the first half of 2019 and make any required mid-course corrections. However, even before you get around to conducting [...]
If you are anything like me, you love lists like Top 10 and others because they are easily digestible and great for immediate takeaways. During a recent conference keynote, I gave a session on helping [...]
Having worked with credit unions for a number of years, there’s one thing we can say with certainty: credit unions are excellent at putting people first, but not always! Too often credit unions - [...]
The popular CUNA News Podcast is now available on Spotify, putting the program on the top four podcast directories. With more than 116,000 downloads, the CUNA News Podcast has welcomed a wide range of [...]
NAFCU's concerns about the negative impact of the current expected credit loss (CECL) standard on credit unions – including increasing the cost of credit to consumers, constraining the amount of credit available and limiting credit unions' [...]
Sometimes the best classroom is the one that’s found on another continent. A delegation of 14 credit union representatives will spend next week in Brazil as part of theWorld Council of Credit Unions’ (WOCCU) [...]
The former CEO of the now-defunct C B S Employees FCU has agreed to a plea deal with federal prosecutors in which he admits to stealing more than $40 million over the past 20 years. [...]
Much of leadership is keeping your employees engaged, helping them grow and making sure they're fulfilled in their role and career path. But in thinking about ways to keep your team on track, do you [...]
