Chip technology helps reduce counterfeit fraud by 76 percent
Swiping a card these days seems like a thing of the past as more EMV chip cards enter the wallets of U.S. cardholders. There were 509 million Visa chip cards out there alone at [...]
News Archives
Disaster Planning: Two easy steps and a small table
As hurricane season approaches, we’re reminded of a fact we enjoy not thinking about: that we’re seeing increased frequency in extreme weather events. When is the last time you asked yourself if your [...]
Noun-based labels make websites nearly twice as easy to navigate
We’ve all experienced what it’s like to use a website with awful navigation: it’s about as appealing as playing leapfrog with unicorns. Moreover, if you offer lots of products and services—and [...]
The ABCs of risk
A recent assessment of adults in the United States found that “risk” is one of the personal finance topics for which respondents have the least understanding. This is likely due in part to the fact [...]
How to manage your emotional hot buttons
I had just returned from a rare weekend away with friends when I walked into my house to find a mess--clothes all over the floor, living room pillows scattered everywhere, papers littering the table and [...]
How disruptive innovation is changing fraud in the credit union industry
Every day, there is a new story about how innovative technology is altering the landscape of numerous industries, including financial services. These technologies are no longer hidden away in back offices. They permeate our lives, [...]
Turning off the auto-pilot on emails
How many emails does your organization send out automatically? Probably quite a few. Usually, the emails try to be informative. Clear. Often they are a bit boring. And fail to share any personality. I listened [...]
CUs called to share FCC auto call blocking concerns before Thursday
CUNA issued an action alert Tuesday designed to solicit credit union comments on the Federal Communications Commission’s (FCC) upcoming vote on a declaratory ruling on default call blocking. CUNA’s Grassroots Action Center contains [...]
NCUA issues alert on flood insurance; NFIP lapse possible
The NCUA Tuesday issued a Regulatory Alert to help credit unions prepare for the July 1 implementation deadline of an interagency rule that requires mortgage lenders to accept both private and government-backed flood insurance policies. [...]
Good Governance: Your goal should be informed confidence
As a credit union board member, you may have run into a member on the street and he wants to bend your ear about something like the following: “Is my account and personal information protected [...]
Seeing SICREDI in action
An agricultural community and a family-owned dairy farm turned into a classroom last week for a group of young professionals learning how SICREDI makes an impact in members’ lives. The 14 credit union representatives are [...]
What the Apple Card says to credit unions
Long gone are the days when credit unions could consider the community institution down the street, or even the biggest national banks, as their only competition. Large technology companies and retailers continue to dip their [...]
An advisory council for college students, by college students
To serve the needs and wants of young members, credit unions — especially college- and university-affiliated ones — must constantly re-evaluate these members’ financial knowledge, awareness, and preferences. For Harvard University Employees Credit Union($780.9M, Cambridge, [...]
Credit unions, banks and 23 democratic candidates
At the time of writing, we have 23 Democratic presidential candidates who want to unseat President Donald Trump. Now… name five of them. How’d you do? Did you struggle like most Americans? Of those [...]
Purposeful talent development: Maximizing your mentor relationship
Have you ever had or been a mentor? If not, you are missing out. Regardless of your experience or whether your organization offers a program, this is a relationship you should seek. No one is [...]