Credit unions have never attempted a brand-building campaign on the scale of CUNA’s Awareness initiative, writes Tim Newbrough in CUToday, adding that this effort is needed “now more than ever.” Newbrough, senior vice president [...]
As the CFPB considers a rulemaking related to third-party debt collection, NAFCU would like to know how it could impact credit unions that use third-party vendors or credit union service organizations (CUSOs) to collect debts [...]
“Nothing is as painful to the human mind as a great and sudden change,” writes Mary Shelley in the novel Frankenstein. I would argue that small and slow changes can also be troubling. But they [...]
Former Municipal Credit Union CEO Kam Wong got away with his $10 million fraud for years by managing New York’s oldest financial cooperative by forewarning employees to follow his demands without question or risk [...]
I've written before about the importance of giving constructive feedback to your employees, but how can you ensure they're being honest in their feedback to you? You are their boss after all, and it's common [...]
The Visa Everywhere Initiative: Women’s Global Edition* celebrates women from around the world whose businesses are transforming commerce and supporting economic and social change in local communities. This includes women like Isabelle Mashola, who [...]
Sometimes a federal credit union (FCU) considers a name change. One common reason for this might be that over time, changes in the FCU’s field of membership could mean the original name no longer [...]
They have been called many things, from entitled to humble, hardworking to lazy, overly reliant on their parents while at the same time independent. Tom Brokaw even famously tagged them as "the greatest generation since [...]
According to a 2018 survey, almost 70% of households in the US own a pet, and approximately a third of these will need an emergency trip to the veterinarian each year. This can be a [...]
Credit unions are facing several new market realities compelling them to rethink everything from products and services to entire business models. Three shifts, in particular, are commanding attention: Digital Emboldens Consumers Credit union membership is [...]
Not too long ago, the idea of hosting both information and business processes outside a credit union’s own digital walls was a showstopper. Questions about security, information control and overall early adoption fears typically [...]
As we Boomers age we know that life gets shorter so its important to prioritize your life s desires and to dos. I suggest you don’t follow the aging herd but break away and [...]
Forty-seven credit union leaders were designated as Credit Union Development Educators (CUDEs) after completing the National Credit Union Foundation’s (the Foundation) Credit Union Development Education (DE) Training. The May DE Training was held May [...]
NAFCU-member credit unions have until next Thursday to submit responses to this month's Economic & CU Monitor survey, which is focused on CFPB priorities. Through the survey, NAFCU seeks to better understand the industry's outlook [...]
Some see field of membership as an antiquated notion, no longer reasonable in the modern financial services marketplace. Others embrace it as a defining characteristic of what makes credit unions different (and better) than banks. [...]
