I had the recent privilege to speak to 685 baccalaureate degree candidates and their families and friends at the 75th commencement ceremonies at Iona College. I received my own bachelor’s degree from Iona in [...]
So, you have a star employee on your team—a proverbial rock star. She knows what is expected of her and excels at every turn. She shows initiative and creative problem solving skills. She is [...]
Credit unions have a long history of working together, and the rise in loan participation activity in the past decade shows that willingness to collaborate writ large. The movement’s portfolio of purchased participations at [...]
Running out of time? Aren’t we all. Forget to pick up something for Dear Ol’ Dad? You’ll just get something this weekend, ya say? Will you though? Even though time is running out, [...]
I just finished up 30 days of hard time in Facebook jail. For those who have never earned that badge of honor, that means you’re reduced to a spectator. You can look; you just [...]
Wise organizations know that creating exceptional customer experiences can build loyalty, make employees happier, reduce costs and grow revenue. So how will you create exceptional experiences for the human beings that are your members and [...]
As credit union leaders look ahead and consider whom their borrowers will be five years from now, they are likely to see a different group than they’ve been used to. The United States is [...]
CUNA wrote in support of the Comprehensive Regulatory Review Act (H.R. 3198) Wednesday, a bill introduced by Reps. Barry Loudermilk (R-Ga.) and Josh Gottheimer (D-N.J.). “CUNA supports the Comprehensive Regulatory Review Act, which [...]
A bipartisan group of 10 representatives – led by House Financial Services Committee Member Vicente Gonzalez, D-Texas – has introduced legislation to halt the implementation of the current expected credit loss (CECL) standard and require regulators to [...]
There is a misconception in our society that confidence is an innate quality—that some people have it and some people don’t. But confidence comes from building competence—repeatedly taking action and increasing your [...]
For more than a year and a half, a former branch manager used the federal court system in an unsuccessful attempt to thwart an NCUA investigation that ultimately led to an embezzlement allegation against her. [...]
Trillions of dollars flow across the globe every day. But when it comes to exchanging business-to-business (B2B) payments internationally, the experience is less than optimal. Today, commercial payments must cross a large decentralized network of [...]
Is your credit union preparing for a disaster recovery test? Are you sending in your Statement of Work before you do it? Then you might wonder: Would you like to align your business impact analysis ([...]
Opportunity rarely knocks twice. But for attendees who enjoyed our three-day exploration of today’s ground-breaking opportunities at THINK 19 – or for those who weren’t able to attend – CO-OP has a new opportunity to [...]
The first quarter of the year is an opportunity for credit unions to measure early successes and determine whether operational adjustments must be made to ensure the institution will be able to meet strategic goals. [...]
