Why the credit union industry needs small credit unions to stay
“What are you going to do in 10 years when small credit unions are gone and you are out of a job?” This is what a prominent leader in the credit union industry said to [...]
News Archives
The Jim Blaine Marathon: On mergers, banks, and member owners
Have credit unions moved from being shepherds to being wolves? Is there any point to merging two healthy credit unions? Do credit unions really differ from banks? Is member ownership a hoax? Buckle up because [...]
Women in leadership positions in credit unions: Reach your potential by helping others to do the same
Being a teacher or being a leader is, at its best, often unpredictable. Knowing how to motivate each student or person on a team can be so frustrating and challenging. I certainly understand the challenges [...]
CUNA economists weigh in on growing trade tensions in Economic Update
CUNA released the June 2019 edition of the Economic Update, sponsored by the CUNA Finance Council. Senior Economist Jordan van Rijn provides an update about increasing trade tensions, which have been on the rise, not [...]
Berger to CUs: Your leadership makes a difference
With millions of Americans feeling like they have been let down by their government, big banks and institutions across the board, NAFCU's Dan Berger called on credit unions to be the "refuge people are searching [...]
The current microtrend of banks buying credit unions
“If you live long enough, you will see everything” is how one credit union executive reacted to the idea that banks should consider acquiring credit unions. Just a few years ago, the idea of a [...]
Why is ‘leadership’ so misunderstood?
“Leadership is not a position or title, it is an action and example.” I recently posted that quote from Cory Booker on my Facebook page. The first two comments I received were, “Doing what is [...]
LSCU members approve merger with Georgia’s League
Florida and Alabama credit union members of the League of Southeastern Credit Unions overwhelmingly voted in favor of merging with the Georgia Credit Union League during LSCU’s annual business meeting in Orlando on Thursday. [...]
How to create a successful team
When hiring, we look for employees whose experience and skills will elevate our organization. And even outside the business world – like in sports – leaders are willing to spend big bucks to get the best. But [...]
Why using data to understand membership trends is important
Many credit unions are struggling to retain members and capture the wave of increased credit union membership the industry is experiencing despite paying out a record level of membership dividends, helping members affected by the [...]
Preventing carding in a cashless age
There’s no shortage of scams affecting consumers and financial institutions alike when it comes to credit card fraud. According to the Federal Trade Commission, scammers ripped off Americans to the tune of $423 million [...]
Credit union marketing in the digital age
Have you ever sat down at your desk and thought about your marketing strategies? Is your credit union still relying that someone will drive past, see your sign, and just decide they want to come [...]
The 10-step guide for replying to online reviews
A member walks into a branch. He or she tells everyone in the credit union — everyone who will pay attention, in any case — the service is no good and loan decisions are made for no [...]
Cord-cutting… a viable option?
Cord-cutting refers to the practice of canceling TV services from cable providers. With the continuous rise of online streaming services such as Netflix, Amazon Video, and Hulu + TV, using cable is becoming a thing of [...]
Five ways marketing can spread that credit union infection
Members and employees who understand, believe in, and can live out your brand and your mission are pure gold. Part of your job as a marketer is to attract these people and make sure they [...]