The song of the summer
Around this time every year, artist after artist tries to crank out that hit that really becomes the song of the summer, that one song that you just can’t get out of your head [...]
News Archives
Why credit unions might overlook tech training
It might sound ridiculous that any credit union could overlook tech training, but it happens. CUES member Maria Rolston knows why. “It can be overlooked because there is so much going on … that it can [...]
With Visa’s payment installment solutions, financial institutions and merchants can make shopping simpler and more flexible
Nearly three in four credit cardholders in the U.S. believe paying for things with installments is helpful for budgeting and seventy percent say the arrangement helps alleviate the stress of large purchases[1]. That’[...]
How mobile technology can help divorced parents manage financial obligations
Children and childcare expenses can often force divorced parents to stay in communication with each other when would rather not, sometimes resulting in uncomfortable exchanges and disputes over who owes what. The complications involved in [...]
The reverse tier savings account that gives more to those with less
The credit union industry’s loan-to-share ratio hit a first quarter high of 82.3% as of March 2019, continuing a half-decade-long trend of loan growth surpassing deposit growth. On the institution level, 236 credit [...]
Banking brands can’t keep pace with digital giants without AI
Even though the acronym AI is now well-embedded in banking industry consciousness, actual use of artificial intelligence, and its cousins machine learning and data analytics, has been limited except with a handful of the largest [...]
Explaining the credit union difference to millennials
As credit unions are continuously on the hunt for the attention of the elusive millennial, it’s important to understand what “bait” is needed to attract their generation. Millennials have been credited with both the [...]
Does your branch support millennials?
Millennials use branches 50% more than Baby Boomers. Do your branches support them? One of the biggest questions in retail banking is “What will happen to branches as demographics shift to younger generations and technology [...]
Regulators launch review of 2009 overdraft rule
As a requirement of the Regulatory Flexibility Act (RFA), the Consumer Financial Protection Bureau (CFPB) recently announced its intent to review the 2009 overdraft rule. This rule requires consumers to affirmatively consent — or “opt in” — [...]
CUNA advocacy, compliance leaders meet w/ NCUA staff
CUNA advocacy and compliance staff, including Chief Compliance Officer Jared Ihrig, Deputy Chief Advocacy Officer Elizabeth Eurgubian and Manager of Federal Compliance Information and Research Nancy DeGrandi met with NCUA staff to discuss consumer financial [...]
New-home sales see sharp decline in May
New-home sales decreased 7.8 percent from April's upwardly-revised 679,000 annualized units. NAFCU Research Assistant Dhruv Singh attributed the plunging figure to the rising impact of tariffs on material costs. "Average monthly sales through [...]
Tech Time: Selecting a new core vendor on a limited budget
Your credit union has not been pleased with its core system performance in the past year or so, and your contract renewal is approaching. The management team has decided that it is time to look [...]
Executive gets seven years for pocketing millions of CU’s naming rights money
A U.S. District Court judge in Sacramento, Calif. sentenced former sports executive Jeffrey R. David to seven years in prison Monday for stealing millions in corporate sponsorship funds, including $9 million from the $12.[...]
What is a business impact analysis and why does my credit union need one?
Whether because of common sense or because of regulation, your credit union needs to be prepared for the worst. So, how do you start preparing for the worst? With a business impact analysis. In this [...]
Michael Myers: Brand ambassador champion
When partnering with credit unions and banks on brand and consumer experience initiatives, we counsel that all employees are brand ambassadors. That is to say, every employee from the CEO on down serves as a [...]