Leadership’s unrelenting focus on accountability is essential for your credit union’s performance. Establishing a culture of accountability starts at the top. Senior leaders must make sure that they themselves and their managers have [...]
The member payment relationship revolves around a member’s interaction with his or her credit union when banking and making purchases. While it is important for executives to monitor trends and new payments solutions, the [...]
The Financial Accounting Standards Board (FASB) agreed Wednesday to propose a one-year delay in the implementation date for the current expected credit loss (CECL) standard as it applies to credit unions, moving it to January [...]
The Financial Crimes Enforcement Network (FinCEN) highlighted new efforts to combat business email compromise (BEC) scams – one of the most prevalent types of cyberfraud – at a FinCEN Exchange forum Tuesday. Suspicious activity reports (SARs) indicate [...]
I’m not your typical change management guru. I do not have a background in human resources or organizational development. I accidentally stumbled into the world of change leadership shortly after receiving my accounting designation. [...]
Although Senate Banking Chairman Mike Crapo (R-Id.) has expressed concern about marijuana banking legislation, he has agreed to hold a hearing on the issue on July 23. Rachel Pross, chief risk officer at MAPS Credit [...]
When you think of an ad for a financial institution, what immediately comes to mind? There is the woman who dangles keys outside the car window. That’s perfectly natural… sigh… when we get a [...]
The Apple Card is a wake-up call for traditional financial institutions. Cardholders want a more interactive mobile banking experience that rewards them faster and they will switch to Apple if banks and credit unions don’[...]
You may feel confident that your credit union’s business continuity plan is complete. But is it, really? There are many issues, items, and tasks on which credit unions frequently fall short in their business [...]
When Lisa Ginter became CEO of CommunityAmerica Credit Union($2.9B, Lenexa, KS) in early 2015, she was quite literally handed the gavel of authority from her retiring predecessor. “We had a big ceremony where [...]
Consumer inertia over leaving their primary financial institution continues to lessen. Evidence suggests the point at which significant numbers of people will abandon traditional banks and credit unions for fintech or other options may be [...]
Earlier this month, Geezeo announced the sale of their company to Jack Henry and Associates. Financial executives across the industry took notice. Something big had happened: The continuing consolidation of technology providers is an industry-changing [...]
Say you’re setting aside money every month and looking at options for earning interest on those savings. A typical savings account might be the most obvious option, but certificates of deposit, or CDs, are [...]
Have you ever vowed to buckle down and start your diet/exercise plan “on Monday”—spending all weekend planning, picking a 5k to run, creating a detailed schedule, gone to buy all your healthy foods, [...]
Setting, tracking and measuring goals with your employees will have significant impact on your sales team and broader organization. According to a recent study, setting goals and creating a more engaged team can result in [...]
