When Alissa Sykes was named the first chief growth officer at Sunmark Federal Credit Union ($678.3M, Latham, NY) in January, it continued a trajectory of personal and career growth that began in high school. [...]
For those looking to buy a home, it might seem a little daunting, especially when you consider how many mortgage types there are. Here’s a simple list of 5 loan types with a basic [...]
It’s a great time right now, as many credit unions develop their budgets for 2020, to plan what you (and your team members) want to learn next year. It’s also a great time [...]
We sit on a significant amount of data that we struggle to leverage effectively. The challenges we face are plenty – from not having simplified and automated access to the data, to not being able to [...]
“Seeing the sun come up in a new environment is transformational. Exposure to new cultures, ideas and realities is not a luxury, it is the one thing that can vastly change your perspective in a [...]
World Council of Credit Unions President/CEO Brian Branch channeled 6th-century BC Chinese Philosopher Lao-Tzu for his “State of the Movement” presentation during Monday morning’s general session at the 2019 World Credit Union Conference. “[...]
In a letter to the NCUA Monday, NAFCU's Andrew Morris shared the association's support for its proposal to allow federal credit unions (FCUs) to receive public unit and nonmember shares up to 50 percent of [...]
The sharp eyes of a credit union loan officer led to the arrest of a pastor who attempted to take out a loan for a pontoon boat with a power of attorney document allegedly signed [...]
One of the most common questions I hear thrown around is, “what is the purpose of analytics?” It’s a great question, but that’s because the answer isn’t as straightforward as it might [...]
In early March 2013, a video on Business Insidertalked about 2010s being the Age of the Customer. Advances in technology have underpinned the proliferation of competitors in the field of financial services, pushing credit unions [...]
Communities are continually challenged to find ways to care for those on the margins of society. While we are all capable of improving our own conditions, we are also capable of improving the conditions of [...]
Zelle, the bank-owned response to PayPal’s Venmo person-to-person mobile payment service, Square Cash, and others, continues to grow by long strides since its launch in 2017. Early Warning Services, the network that operates Zelle, [...]
Capital One, the Virginia-based bank with a popular credit card business, announced Monday that a hacker had accessed about 100 million credit card applications, and investigators say thousands of Social Security and bank account numbers [...]
Homeownership can be fantastic. Landlords are usually alright, but being the lord of your own manor sure is a lot better. When you go from renting to owning your own home, a lot more changes [...]
How many times have you heard the phrase “If I could just clone (insert exemplary team member’s name), this would be a great credit union!”? Perhaps you’ve said those words yourself. Maybe you’[...]
