The Treasury Department’s Financial Crimes Enforcement Network (FinCEN) has updated its email fraud guidance to alert financial institutions to trends in reported business email compromise (BEC) fraud. The guidance to “Advisory to Financial Institutions [...]
Credit unions targeting growth must balance member acquisition and attraction. Credit union marketing strategies work best when they operate on this principle. (In the long run, at least.) Too many credit unions focus on member [...]
Summer is a weird mix of busy and slow times. Many people take time off for vacations, leaving those in the office to fill in while they're gone. And when you come back, there's the [...]
Credit Union cybersecurity is becoming increasingly important. It seems like almost every day we read about a new data breach or organization becoming the victim of a ransomware attack. In fact, according to Beazley Breach [...]
Who reads online reviews before making a purchase? EVERYONE! A picture is no longer worth a thousand words in the realm of online shopping... words of others are worth a thousand words and more. The [...]
Are you a credit union issuer in the shared branch network? As an issuer in the shared branch process, are you seeing an increase of multiple inquirers on your members accounts? Credit unions across the [...]
So, you have a disaster. What are your credit union server recovery options? Take a deep breath. Sure, things aren’t going well right now. Maybe your SAN died. Maybe a server isn’t booting. [...]
It is not a stretch to say that people love to travel. Be it in the US or out, it’s just fun to get away. Unfortunately, the idea of traveling outside the US seems [...]
Credit union marketers want people to sign up for membership, apply for loans, and increase their deposits, because all three are essential for growth. That’s why your credit union wants to grow wallet share [...]
It was election night, 2016. The evening hours were long gone, and most news network anchors appeared as if they were staring into an inevitable and unanticipated cloud of chaos. The results were rolling in, [...]
Headliner Jack Daly will show credit unions how to leverage their unique competitive advantages to drive growth at CUNA CEO Council’s 3rd annual CUNA CEO Council Conference, Sept. 23 to 25 at Hotel Del [...]
The NCUA in July issued two prohibition orders and five prohibition notices, which prohibit individuals previously associated with credit unions from any future participation in the affairs of a federally insured financial institution. Violation of [...]
Benjamin Franklin once said, “If you fail to plan, you are planning to fail.” While he probably wasn’t referring to a public relations crisis, this mentality can surely be applied to PR. Planning can [...]
Ohio Gov. Mike DeWine signed a bill Tuesday that will allow credit unions and other financial institutions to lawfully serve businesses that cultivate hemp and sell cannabidiol products containing the federal legal limit of no [...]
Because it’s our business, we eat, sleep and breathe payments. Many of our credit union partners do, as well. But, is the same true for credit union members? Probably not. In fact, most increasingly [...]
