News Archives

How much does a new member really cost?

How much does a new member really cost?

The calculation is not a complex one: credit union growth is imperative for long term survival. Retain your current members while at the same time adding new ones. While marketing budgets often focus on the [...]

Winning back deposits

Winning back deposits

For years we’ve been talking about loans, loans, and more loans. Thanks to carefully crafted products, promotions and incentives, we’ve gotten pretty good at encouraging our members to borrow with us. Now, some [...]

Credit card company expands faster payments presence

Credit card company expands faster payments presence

Mastercard Wednesday announced its majority purchase of a Denmark company that features an electronic-billing platform and clearing and instant-payment services. Earlier this week, the Federal Reserve also announced that it will move forward with its [...]

Real-time payments: A new era begins

Real-time payments: A new era begins

Monday’s announcement that the Federal Reserve plans to enter the real-time payments business created as much controversy as the wonky world of back-office processing can muster. FedNow, a “round-the-clock, real-time payment and settlement service,” [...]

How to rewire employee engagement

How to rewire employee engagement

Our family dog, Charlie, is a delightful Cock-a-Poo – the offspring of the Poodle and the Cocker Spaniel. These are two of the most intelligent dog breeds. Charlie is hypoallergenic, easygoing, affectionate, and will melt your [...]

A fast loan when members need money now

A fast loan when members need money now

Sometimes, best-laid plans go awry and a member needs emergency funds now. Not tomorrow. Not when business hours resume. Now. When that’s the case, the appeal of payday lenders — which tout convenience and immediate [...]