News Archives

Best practices for creating an engaged workplace

Best practices for creating an engaged workplace

Employee engagement does more than just boost productivity; it helps a person draw meaningful connections between their job and the purpose served by their organization. And while every department within an organization should operate under [...]

Banking can no longer ignore the power of AI

Banking can no longer ignore the power of AI

One of the most important components of digital transformation is the ability for machines and analytics to work together to deliver more intelligent solutions than humans alone can deliver. The foundation of this transformation leveraging [...]

CFPB assigns new student loan ombudsman

CFPB assigns new student loan ombudsman

Robert G. Cameron has been appointed by the Consumer Financial Protection Bureau to serve as the Bureau’s private education loan ombudsman. Created by the Dodd-Frank Act, the bill gives Treasury Secretary Steven Mnuchin and [...]

Hood: NCUA monitoring hemp banking issues

Hood: NCUA monitoring hemp banking issues

NCUA Board Chairman Rodney Hood acknowledged the uncertainty around providing financial services to hemp farmers and processors, noting that the agency is consulting with the Financial Crimes Enforcement Network (FinCEN) and other federal banking regulators [...]

The social cost of ambition for women

The social cost of ambition for women

When I was little, my mom always told me I could be anything I wanted to be, just as I’m sure your parents told you. I remember her saying to me over and over [...]

One CU is investing heavily in voice banking

One CU is investing heavily in voice banking

Offering members the convenience of banking in their home will soon mean voice banking to many more consumers, predicts Desert Financial, which is investing heavily in the service. Desert Financial was the first in its [...]

Is your credit union’s Facebook page dead?

Is your credit union’s Facebook page dead?

You have thousands of followers. You post new content every day. And still, you get no engagement. Why is your credit union’s Facebook page so quiet? Well, there are a couple reasons for that. [...]

Celebrate Hispanic Heritage Month!

Celebrate Hispanic Heritage Month!

Hispanic Heritage Month is right around the corner! This year, the 31 days of celebration begin on Sunday, September 15, and end on Tuesday, October 15. During this special month, we recognize the centuries of [...]

Standing up to bank attacks

Standing up to bank attacks

These days it seems like banks will stop at nothing to take down credit unions, even creating problems where none exist. In recent years, megabanks have gobbled up tons of community banks, leaving many people [...]