No other term is more broadly misinterpreted in our industry than digital transformation, narrowing the lens of growth opportunities within the credit union scope. Mislabeled as home-banking and mobile-app updates, fintech investments, cloud initiatives, AI [...]
“No one knows who we are!” Sound familiar? That’s just one of many common challenges credit unions face in today’s market, and oftentimes, a very sound reason many give for exploring a rebrand. [...]
A well-rounded portfolio is known to generate ROA and the focus is often on selling new products to new members. The goal is to make the new credit union member happy and eager to participate [...]
There is broad support for CUNA’s call for the Federal Communication Commission’s (FCC) to delay creation of any call blocking safe harbors, CUNA wrote to the agency Friday. CUNA’s comments are in [...]
Compromised gas pumps, coffee shops and restaurants operated by Hy-Vee – an Iowa-based company that operates more than 245 supermarkets throughout the Midwest – may have led to over 5 million credit and debit accounts being exposed [...]
Florida executed a serial killer Thursday night who murdered six men, including a credit union employee in 1994. Gary Ray Bowles, 57, was executed by lethal injection and pronounced dead at 10:58 p.m. [...]
The need to future proof our workforce through talent development is not a new concept. We’ve experienced change in the workplace over and over in the last 100+ years. However, learning from the past, [...]
There is no such thing as a 'one size fits all' marketing strategy in today's day and age. In the fast paced digital age, your strategy and techniques should change with each sunset and sunrise, [...]
The status quo in retail banking is tottering. It’s under siege from new technologies, new consumer expectations, new competitors and new regulations. This has forced banks and credit unions to modify their business models, [...]
Good morning folks, I hope everyone had a nice weekend. I have spent a good chunk of it pulling the remaining hairs out of my head. Whether you agree or disagree with his decisions, the [...]
The credit union industry is full of leaders who have made the transition from bank to credit union and in the process have shifted their focus from profits to service. Callahan & Associates has hosted [...]
Welcome to episode 35 of The CUInsight Experience podcast. Hosted by Randy Smith, co-founder, and publisher of CUInsight.com. In this episode, Randy is talking to Mark Weber CEO and Chairman of Strum, the new [...]
While backpacking in the Himalayans, New Jersey teenager Maggie Doyne came face to face with global poverty when she met a Nepalese orphan. As detailed in a CNN.com “Hero of the Year” story, her [...]
We've been asked many times "is there a simple calculation that can be used to determine what a marketing budget should be?" Every time I hear that question it makes me wonder how many times [...]
There was a terrific Saturday Night Live skit earlier this year that matched Baby Boomers against Millennials in a game show format. After slinging insults about debt relief, Social Security, healthcare and other hot topics, [...]
