Based on calls we have received over the last month, there is no doubt credit union leaders believe our business will be forever changed after COVID-19. The thoughts these leaders shared with us can generally [...]
In December of 2019, a North Carolina man logged into his credit union and watched as a scammer withdrew money from his account. In early April, a fraudster impersonated credit union employees, asking customers to [...]
How are you and your organization doing amid the coronavirus pandemic? It's a difficult time for us all as we change the way we do business and live. While the crisis has cast a bleak [...]
If you’re able to, think back to a time pre-the-current-crisis, when some within your organization (just like any organization) were no doubt bothered about this or that change, this or that problem, or whatever [...]
Welcome to the CUInsight Minute, sixty seconds from our Publisher & CEO Lauren Culp with the top three of our favorite things from the week. Mentioned this week: *Are you experiencing Zoom fatigue? (We are!) [...]
As the impact of COVID-19 continues to spread, it’s natural to feel anxious and concerned about your financial situation. In times like these, being proactive and smart about your money can make a big [...]
When it comes to innovation and implementing change, credit unions have many things to consider, including cost to implement, deployment strategy, security and compliance, and employee and member onboarding—among other things. For many organizations, [...]
What with all this… let’s just call it “stuff” going on in the world right now, credit unions all over are leading the response in a lot of innovative ways. Much of what we’[...]
As the shock of the coronavirus pandemic has settled in, those marketing plans we all so lovingly crafted last fall are now completely irrelevant. Give them a kiss. Set them gently aside. Now, let’s [...]
U.S. Treasury checks will be mailed to millions of Americans starting late April due to the CARES Act, and the Treasury and U.S. Secret Service have issued information to help financial institutions and [...]
The NCUA Wednesday announced the creation of a new Office of Ethics Counsel, which was approved by the board during its closed meeting in March. Following allegations of misconduct at a NCUA office, NAFCU President [...]
Two watch phrases guide compliance officers as their credit unions navigate a steady stream of regulatory guidance and changes in serving members during the COVID-19 pandemic: Stay tuned. Document everything. Federal and state agencies are [...]
Credit union foundations, with support from leagues and credit unions, are providing relief assistance throughout the states they serve as the coronavirus (COVID-19) pandemic touches every corner of the nation. Iowa Credit Union Foundation The [...]
At its April 16, 2020 meeting, the NCUA Board adopted two rules relative to the requirement to obtain an appraisal on certain real-estate related transactions. First, the Board amended the appraisal rule to increase the [...]
This pandemic has impacted many industries and companies, some for the better and many for the worse. Children’s Miracle Network (CMN) Hospitals understands that credit unions are struggling in a variety of ways. Operationally, [...]
