For several months, my colleagues and I have been pouring over spending transaction data to get inside the minds of members. Doing so allows us to better advise our credit union partners who are anxious [...]
ONE HUNDRED YEARS. Despite the many hardships we have experienced this year, 2020 marks one critically important milestone worth celebrating. On this day, 100 years ago, the 19th amendment to the US Constitution was ratified, [...]
As someone who has been the only woman in many of the industries I have been a part of, I often think back at why that was appealing to me. Sometimes I simply scratch my [...]
It probably comes as no surprise that today’s employee engagement trends are volatile – a reflection of the unprecedented times we’re living in. In early May, following employers quick response to COVID-19, Gallup reported [...]
More than 20 credit union supporters in Alaska, Florida and Wyoming will be on the ballot in Tuesday’s primary elections. Credit union-backed candidates have been successful in more than 97% of races in the [...]
Last week, Federal Reserve Governor Lael Brainard announced a partnership between the Federal Reserve Bank of Boston and researchers at the Massachusetts Institute of Technology in a multiyear effort to build and test "a hypothetical [...]
Around the office over the last months, I’ve pontificated on the long-term impacts on the economy, jobs, industries and various companies from COVID-19. One of the terms I’ve used is disruption. There will [...]
A digital- and mobile-first mindset was a primary focus for many credit union leaders before COVID-19. The nearly instant flip from branch delivery channel usage to digital has compelled many leadership teams to reevaluate how [...]
The NAFCU compliance team receives many questions about Regulation B’s adverse action notice requirements. Adverse action notices were included in the National Credit Union Administration’s (NCUA) 2019 supervisory priorities, and the NAFCU compliance [...]
An overwhelming 96% of banking executives plan to either maintain or increase their technology budget this year, with 64% spending more, according to CSI’s 2020 Banking Priorities Survey. Even with financial institutions doubling down [...]
Virginia Credit Union($4.3B, Richmond, VA) had to slam the door on in-person classes when COVID-19 came calling, but the Old Dominion cooperative was ready to roll online. Quickly switching to an all-virtual class [...]
Thank you for tuning in to episode 86 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by our friends at PSCU. As the [...]
According to data from the U.S. Bureau of Labor Statistics, approximately 40% of U.S. families include children under the age of 18. With employment rates of the heads of households of those families [...]
I serve an international organization that has been a bridge across borders, across oceans and across ethnic, racial, cultural, and religious identities for nearly fifty years. Since the death of George Floyd, we ask, “have [...]
After a storied 107 year history, including a whimsical song, “In My Merry Oldsmobile” where Johnny Steele courted his girl, Lucille, in his new Oldsmobile, the brand fell to the ash heap in 2004. For [...]
