Leading in uncertainty
Welcome to the age of uncertainty, a time when there is more happening outside of your credit union then inside your credit union that can impact your success. In this marketplace one of the greatest [...]
News Archives
Remote work and parenting – employee engagement is key
Every company in the nation should want to help working-parent employees through this particularly difficult time. But the real question is, how? How can we as credit unions step in to support our employees' increasingly [...]
CUNA Coaching Leadership Virtual School to focus on building people leaders
To acknowledge the need for and power of strong people leaders in credit unions, CUNA has announced CUNA Coaching Leadership Virtual School, set to take place Nov. 9-10. Credit union people leaders of all levels [...]
NCUA bans 1 from future work in FIs
The NCUA in October issued one prohibition notice, prohibiting an individual previously associated with credit unions from any future participation in the affairs of a federally-insured financial institution. Violation of a prohibition order is a [...]
Commit to a long-term plan for excess liquidity
Even if your credit union had a short-term plan for managing excess liquidity that built up in the early months of the coronavirus pandemic, it’s probably time to consider long-term strategies to bolster income [...]
This time around, it’s different
The Great Recession and COVID-19 each convulsed the American public — but in very different ways. The most obvious is the deaths of hundreds of thousands of people from a pandemic that still rages. But the [...]
Looking ahead: Holding meetings in 2021
Happy November! The year 2020 is drawing to a close. That does, however, leave some burning questions for 2021. No, I’m not talking about the results of tomorrow’s Presidential election. I’m talking [...]
Who is faster?
I recently had a discussion with a consultant on emerging issues and regulatory trends surrounding changes in the payments’ frameworks and technology. The changes in this area are coming rapidly—particularly with a younger generation [...]
Expenses need to be cut, but not in my department
We’re all aware that 2021 could be a lean year for earnings, given that loan losses are expected to increase, the low rate environment is expected to continue, and the unknowns seem to outnumber [...]
Lessons from the 80’s for engaging members
We’re all livin’ on a prayer these days. And those 80’s jams? Yeah, they bring back some memories (or at least some movie-inspired nostalgia for you babies out there.) Regardless, that kind of [...]
The CUInsight Experience podcast: Bert J. Hash Jr. – Dig deeper (#97)
Thank you for tuning in to episode 96 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by Trellance transforming data into actionable insight [...]
Hear industry experts discuss challenges that have emerged during the pandemic
You’re invited to join us November 9-11 for a three-day Road to Recovery webinar series event. The road to recovery starts with your members. Your community is counting on your support to help manage [...]
Digital card issuance thwarts fraud, pleases consumers
FIS data shows credit and debit card fraud jumped tremendously since the coronavirus pandemic hit the U.S., as reported in The Wall Street Journal. Credit card fraud was the leading type of identity theft [...]
Global gratitude
Worldwide, credit unions have stepped up in the face of COVID-19. In my role with the Worldwide Foundation for Credit Unions, I’m blessed to be connected to a network of global peers who continually [...]
OTR, operating fee proposal will maintain fair assessments
CUNA’s goal is to ensure a fair distribution of the charges for the supervision of credit unions, consistent with the Federal Credit Union Act, for all credit union regardless of charter type. CUNA submitted [...]