NAFCU, Trades write to FCC regarding call blocking order and notice of proposed rulemaking

by NAFCU Newsroom

NAFCU Vice President of Regulatory Affairs Ann Kossachev joined with other trade associations Monday to respond to the Federal Communications Commission’s (FCC) order allowing terminating telephone service providers (TSPs) to continue using current call blocking notifications and inviting comment on how the FCC should proceed.

Of note, the FCC previously issued an order requiring terminating TSPs to adopt two new, more informative call blocking notifications by January 1, 2022.

The current call blocking notification, SIP code 603, does not provide commercial callers an explanation as to why a call was blocked, making it difficult for callers to understand why legitimate calls were accidentally blocked. The new call blocking notifications, SIPS codes 607 and 608, would help provide blocked callers context and better position them to work with terminating TSPs to correct accidental call blocking and ensure important credit union messages are timely and effectively reaching members.

 

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